Front Office Agent

6 days ago

Pune, Maharashtra, India Naukri Hospitality Jobs Full time ₹ 3,00,000 - ₹ 4,50,000 per year

We are looking for a highly skilled and experienced Front Office Agent to join our team in the Hotels & Restaurants industry. The ideal candidate should have 0-3 years of experience.

Roles and Responsibility

  • Manage front office operations, including reception, reservation, and concierge services.
  • Handle guest inquiries, resolve issues, and provide excellent customer service.
  • Coordinate with other departments to ensure seamless operations.
  • Maintain accurate records and reports.
  • Ensure high standards of professionalism and courtesy when interacting with guests and colleagues.
  • Perform other duties as assigned by management.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Proficient in Microsoft Office and other software applications.
  • Ability to maintain confidentiality and handle sensitive information.
  • Team player with a positive attitude and willingness to learn.

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