Concurrent & Billing Audit Manager

Manager - Concurrent & Billing Audit

About Us

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What's in it for YOU

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
2. Admirable work deserves to be rewarded.We have a well curated bouquet of rewards and recognition program for the employees
3. Dynamic, Inclusive and Diverse team culture
4. Gender Neutral Policy
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

This role will be responsible to implement concurrent & Billing audit vertical strategies and preparing audit reports based on the available data in alignment with the defined guidelines and checklists.

Role Accountability

Concurrent Audit

1. Perform concurrent audit activities as assigned within the defined TAT.
2. Evaluate the efficacy of transaction monitoring at various stages of the transaction life cycle/process workflow.
3. Evaluate Adherence to Policy, Procedures related to Concurrent audit theme.
4. Monitoring of TAT for the applicable processes.
5. Review of function's policies, processes and governance arrangement in order to assess the overall design and operating effectiveness.
6. Validate the adequacy and effectiveness of the process controls established by procedures, work instructions and process specifications.

Billing Audit

1. Perform effective Billing audit as assigned.
2. Perform end to end review of Invoice life cycle, Adherence with SLA , SOW & Penalty clause.
3. Detailed review of the financial/revenue leakage, as identified by team during course of Audit.
4. Review of adherence of the regulatory/statutory payment obligation, as suppose to be performed by service provider.

Planning and Execution

1. Ensure adherence to execution strategy for completion of designated concurrent & Billing audits within stipulated timeframe basis discussion with concerned process owners.
2. To support team lead/Vertical head in risk assessment of audits, Planning of annual audit plan, managing stakeholders and adding value to processes, procedures of the organization.
3. Perform continuous monitoring of controls across allocated audit areas
4. Ensure compliance with the Audit Manual, Audit Checklist, Auditing Standards, Legal as well as regulatory requirements etc. for all assigned audits.
5. Prepare and submit audit reports based on observations noted.
6. Highlight audit gaps/findings to concurrent & Billing audit lead.
7. Maintain all process documentation practices in compliance with the process guidelines.

Measures of Success

1. Percentage(%) of audits, follow-up audits, and report issuance completed within specified timeframes during the year / half year / quarter.
2. Ensuring adequate sampling is done covering all the relevant attributes of the underlying audit area.
3. Closure of ATR observations as per defined TAT.
4. Number of defects highlighted.
5. Financial impacts and recovery.

Technical Skills / Experience / Certifications

1. Have strong understanding of processes/internal audit/risk/compliance activities

Competencies critical to the role

1. Analytical ability
2. Problem-solving skills
3. Verbal and written communication
4. Result Orientation

Qualification

CA/ MBA / ICWA / CIA, or graduate with significant internal audit experience

Preferred Industry

FSI