Customer Care Manager
4 days ago
Job Title: Customer Service Executive (with Order Packing Support)
Location: The Everyday Bowl – Andheri East
Shift Timing: 7:00 AM – 4:00 PM
Salary: ₹20,000 – ₹25,000/month
Role Overview:
We're looking for a Customer Service Executive to handle customer communication and support while also assisting with order packing during peak hours. This is an on-site role with an early morning shift (7 AM to 4 PM)
Key Responsibilities:
- Manage customer queries and complaints via phone, WhatsApp, or other channels
- Ensure accurate and timely order updates to customers
- Assist with packing and checking meal orders before dispatch
- Coordinate with the kitchen and delivery teams to resolve issues quickly
- Maintain records of customer interactions and feedback
Requirements:
- Prior experience in customer service preferred
- Good communication skills (English & Hindi)
- Basic computer/WhatsApp skills
- Ability to work in a fast-paced kitchen environment
- Reliable and punctual for early morning shifts
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