Team Lead
7 days ago
- Needs to have a Customer support Team Leading experience
- Needs to have e commerce retail sales experience in Fashion industry
- For TL roles candidate needs to have people management experience Conducting performance reviews Appraisal discussion s Monthly reviews etc in addition to above
- Managing a Team to CS to Resolve customer issues and concerns in a professional and timely manner ensuring a high level of customer satisfaction
- Sales Campaigning Selling cross selling and upselling products to drive additional revenue
- Resource Planning Career planning Performance Management Work Force Management Team SLA KRA KPI CSAT Training
- Effectively reviewing handle client escalations monitor analyze key performance indicators KPIs driving continuous improvement
- Experience or knowledge for Messaging Web chat
- Experience Knowledge of Service Levels Quality and Productivity KPI s
- Manage shrinkages
- Skills and Qualifications
- Strong Business Acumen Excellent communication Proactive approach Team Management Positive Attitude
- Profiling must be BPO Chat Voice LOB Driving KPI s NPS CSAT IR FCR Upselling Sales Promo etc
- Roster attrition and Feedback knowledge of client KPI s Sales Upselling
Customer Service->Regular Customer Service
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Design Lead
5 days ago
Bengaluru, Karnataka, India Team Pumpkin Full time ₹ 1,04,000 - ₹ 1,30,878 per yearPosition Overview:We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...
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Design Lead
7 days ago
Bengaluru, Karnataka, India Team Pumpkin Full time ₹ 20,00,000 - ₹ 25,00,000 per yearNote : Maximum CTC is 9 LPAPosition Overview:We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely...
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Lead Design Verification Engineer
7 days ago
Bengaluru, Karnataka, India Team Computers Full time ₹ 12,00,000 - ₹ 24,00,000 per yearWe are seeking a highly skilled and experienced DV Lead to drive the verification of complex System-on-Chip (SoC) designs. The ideal candidate will be proficient in SoC-level verification methodologies, have strong expertise in writing C test cases for embedded systems, and lead verification planning and execution for SoC projects.Key Responsibilities:Lead...
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SOC DV Lead
7 days ago
Bengaluru, Karnataka, India Team Computers Full time ₹ 15,00,000 - ₹ 25,00,000 per yearLead the verification planning and execution for complex SoC designs.Define and implement testbenches using SystemVerilog/UVM methodologies.Work closely with architecture, design, and firmware teams to understand the design and develop test strategies.Drive block-level and full-chip verification, including IP integration.Perform coverage analysis, debug, and...
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Sales Team Leader
7 days ago
Bengaluru, Karnataka, India Team Techqart Pvt. Ltd. Full time ₹ 3,60,000 - ₹ 4,80,000 per yearWe are currently looking for an experienced Team Leader – Telesales to join our team. I got your reference from APNA Job Portal. Kindly look at the JD first.Job Title:- Team Leader – TelesalesLocation:- MG Road, BangaloreCompany:- Arnav Media & Entertainment Pvt. Ltd.Salary Range :- ₹30,000 – ₹40,000 per month* (depending on experience and...
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Team Lead
1 day ago
Bengaluru, Karnataka, India Paytm Full time ₹ 15,00,000 - ₹ 25,00,000 per yearTeam Lead / Sr Executive-Backend-MF-Paytm MoneyThe Team Lead / Sr Executive-Backend will be responsible for leading the backend team and ensuring the smooth operation of backend processes. They will be involved in managing and optimizing backend systems to enhance performance and efficiency. The role will also involve collaborating with other teams to...
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Team Lead
4 weeks ago
Bengaluru, Karnataka, India Amazon Full timeDESCRIPTIONJob summary At Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon is seeking Team leads for our transportation team Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal...
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Team Lead
4 weeks ago
Bengaluru, Karnataka, India Trigent Software - Professional Services Full timeJob description Role: Team Lead – International Voice Operations Location: Bangalore Shift: Rotational (including night shifts)Experience: 5+ years in a contact center environment, with at least 1–2 years in a team lead/supervisory role What You'll Do: Lead and motivate a team of customer service representatives.Monitor performance metrics and ensure...
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Team Lead
4 weeks ago
Bengaluru, Karnataka, India Trigent Software - Professional Services Full timeJob descriptionRole: Team Lead – International Voice OperationsLocation: BangaloreShift: Rotational (including night shifts)Experience: 5+ years in a contact center environment, with at least 1–2 years in a team lead/supervisory roleWhat You'll Do:Lead and motivate a team of customer service representatives.Monitor performance metrics and ensure KPIs are...
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Team Lead
7 days ago
Bengaluru, Karnataka, India Trivora Advisory Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole DescriptionThis is a full-time, on-site role for a Team Lead at Trivora Advisory, located in Bengaluru. The Team Lead will oversee daily operations, manage team performance, and ensure projects are delivered on time and within budget. Responsibilities include mentoring team members, coordinating with clients, and facilitating effective communication...