
Senior Executive
5 days ago
Department: Retail
Reporting to: Senior Manager - Call Center
Key Responsibilities
- To manage and report data related to donations collected, team performance, incentive calculations, and vertical performance (weekly,monthly,quarterly,yearly).
- Ensure accuracy, timeliness, and quality of MIS reports to support decision-making.
- Collect, compile, and maintain donor data from zonal teams
- Prepare weekly, monthly, quarterly, and yearly reports on donations and performance.
- Build and update dashboards for project monitoring.
- Conduct regular checks of data received from the field and share feedback.
- Coordinate with location managers to ensure timely data submission.
- Maintain data accuracy and store updated information in cloud-based systems.
- Provide analysis and insights for management presentations and review meetings.
- Support in training field teams on MIS processes.
- Ensure confidentiality and integrity of all project data.
Pre-Requisites
- Strong in MS Excel (Advanced Excel preferred) and good knowledge of MS PowerPoint & Word.
- Ability to analyse and present data clearly.
- Attention to detail and accuracy in reporting.
- Good communication skills for coordination with multiple teams.
- Graduate or Postgraduate in any discipline.
- 2-5 years of experience in MIS reporting, preferably in the NGO or education sector.
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