Restaurant Manager
4 days ago
umbai Pav Co, a popular QSR (Quick Service Restaurant) chain specializing in authentic Mumbai street food, is seeking an experienced and dynamic Restaurant Manager to lead our outlet operations in Bangalore. We're looking for a passionate leader who can maintain our brand standards while delivering exceptional customer experiences.
Key Responsibilities:
- Operations Management: Oversee daily restaurant operations including food preparation, service quality, inventory management, and compliance with food safety standards
- Team Leadership: Recruit, train, and manage restaurant staff including kitchen crew, service team, and support staff. Conduct performance evaluations and provide ongoing coaching
- Customer Experience: Ensure consistent delivery of high-quality Mumbai street food experience, handle customer feedback, and maintain service standards
- Financial Management: Monitor daily sales, manage costs, track P&L performance, and implement strategies to achieve revenue targets
- Quality Control: Maintain food quality standards, ensure proper portion control, and oversee recipe adherence for signature items like Vada Pav, Pav Bhaji, and beverages
- Vendor Management: Coordinate with suppliers for ingredient procurement, equipment maintenance, and ensure timely deliveries
- Compliance: Ensure adherence to health department regulations, safety protocols, and company policies
Required Qualifications:
- Bachelor's degree in Hotel Management, Business Administration, or related field
- Minimum 3-5 years of experience in restaurant management, preferably in QSR/fast-casual dining
- Strong leadership and team management skills
- Knowledge of food safety regulations and HACCP principles
- Experience with POS systems and restaurant management software
- Excellent communication skills in English and Hindi
- Understanding of Indian street food culture and preparation methods (preferred)
Key Skills:
- Restaurant operations management
- Team leadership and staff development
- Cost control and inventory management
- Customer service excellence
- Problem-solving and decision-making
- Multi-tasking in fast-paced environment
- Basic knowledge of restaurant equipment and maintenance
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