Senior Implementations Engineer

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

Q2 is seeking a Senior Implementation Engineer to be responsible for:

• Build mobile apps for project teams
• Setup firebase for push notifications
• Generate keystore for new Android apps
• Coordinate with project teams and publish mobile apps to Google and Apple stores for go-live
• Work with customers to deploy Apple Watch projects 
• Connect with US based customers over Zoom to explain the app publishing process or work with customers who publish apps on their own.

implementing Q2's Ebanking Mobile Solutions in order to align with the business requirements of our customers.  You will be exposed to a highly customizable product on multiple platforms that are configured/engineered differently for each customer.  Must be exceptionally detail-oriented, an energetic self-starter who can work independently and in a group setting.  This work is performed out of our Implementations Solution Center in Bangalore (3pm-12am shift) and does not require travel.

RESPONSIBILITIES:

• Partner with clients and internal teams to understand business requirements and direct the configuration duties
• Develop and perform quality assurance check points within your team to ensure quality and timely delivery
• Take ownership of your team's business results by developing and leading training and execution plans
• Monitors and impacts key metrics and efficiencies
• Problem-solve routine to complex issues
• Establish strong working and strategic relationships to socialize initiatives and get buy-in across functions
• Work closely with Development and other teams to ensure client satisfaction and on-time delivery
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls   are adhered to

EXPERIENCE AND KNOWLEDGE:
 

• Bachelor's Degree in Engineering or equivalent experience
• Typically requires 5+ years of related work experience
• Strong MS SQL skills: Understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation and debugging
• Configuration and deployment experience with Web Services
• Some knowledge of HTML helpful
• Data migration experience a plus
• VMware experience valuable
• Strong knowledge with iOS and Android mobile platforms
• Strong troubleshooting, diagnostic and analytical skills for problem solving
• Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
• A relentlessly positive disposition
• Excellent people and teamwork skills
• The ability to remain calm, diplomatic, and cooperative under stressful conditions
• Strong written and oral communication skills
• Financial Services experience (good to have)
• Enterprise Software experience

This position requires fluent written and oral communication in English.

Health & Wellness

• Hybrid Work Opportunities

• Flexible Time Off 

• Career Development & Mentoring Programs 

• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents 

• Community Volunteering & Company Philanthropy Programs 

• Employee Peer Recognition Programs – "You Earned it"

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.