Implementation Engineer

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers' pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.

Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We're backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Position Summary
In this role, you will be working with internal and external stakeholders to architect, design and implement DevSecOps, FinOps and Engineering Excellence solutions for enterprise customers. You will have an opportunity to work with Harness Engineering and various customer functions, such as DevOps, SRE, Cloud, Finance and Engineering Analytics teams. You will develop best practices and automations to streamline Harness platform deployments in the most efficient, scalable, repeatable and reliable manner possible. We're a high-growth company on a once-in-a-lifetime journey to revolutionize engineering deployment tools & continuous delivery.

What You Will Do

• Engage with our customer's technical teams to analyze and understand current DevSecOps/CI/CD/Policy & Template Governance tools and processes
• Architect and implement an optimized Harness setup for integration, scale, and repeatability
• Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their CI/CD process, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements
• Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns
• Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement
• Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base
• Consult on DevSecOps/CI/CD best practices, processes, solutions, etc.
• Interact with customers on a professional, meaningful and technically deep level
• Work closely with Pre-sales and Post-sales teams to ensure that Harness customers are successful and experience a high level of customer satisfaction with the Harness solution.

About You

• BA/BS degree in CS or Computer Engineering-related field with 3+ years of relevant experience
• 5+ Experience with DevOps and including some multiple of the following solutions preferred:
• Kubernetes, Jenkins, GitHub, Gitlab, Bamboo, TeamCity, TravisCI, Bitbucket, Jira, ServiceNow, Helm, Kustomize, PCF, OpenShift, AWS, GCP, Azure, Terraform, CloudFormation, Linux, Python, Bash, Powershell, AppDynamics, New Relic, Dynatrace, Instana, Prometheus, ELK, Splunk, Sumo Logic, etc.
• Experience delivering custom solutions to customers of all sizes, whether internal or external (external customer-facing experience a plus).
• You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions, consistently pursuing excellence and success in all your tasks, detail-oriented and analytical, with excellent written and verbal communication skills.
• Results-driven individual with a hunger for accomplishing in fast paced environments and a knack for optimizing processes
• Willingness to travel up to 25%

Location

• This role will be out of our Bengalaru, Karnataka, India office

What You Will Have At Harness

• Experience building a transformative product
• End-to-end ownership of your projects
• Competitive salary
• Comprehensive healthcare benefit
• Flexible work schedule
• Quarterly Harness TGIF-Off / 4 days
• Paid Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement

Harness In The News

• Harness AI Tackles Software Development's Real Bottleneck
• After 'Vibe Coding' Comes 'Vibe Testing' (Almost)
• Startup Within a Startup: Empowering Intrapreneurs for Scalable Innovation - Jyoti Bansal (Harness)
• Jyoti Bansal, Harness | theCUBEd Awards
• Eight years after selling AppDynamics to Cisco, Jyoti Bansal is pursuing an unusual merger
• Harness snags , as it goes all in on feature flags and experiments
• Exclusive: Jyoti Bansal-led Harness has raised $150 million in debt financing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers
We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website ), or you can contact your local law enforcement agency.