Executive- Operations

1 day ago


Vadodara CH Gujarat India Collabera Full time ₹ 30,000 - ₹ 60,000 per year
Description

Job Title: Executive - Operations

Location: Vadodara

Shift: US Shift (6:30pm - 3:30am IST)

What You'll Do:

  • Onboarding Activities: Primary role is to work on the onboarding process for new employees, ensuring a seamless transition and positive experience from pre-employment to integration into their roles.
  • Document Management: Manage the collection, review, and processing of new hire documentation adhering to Client and Ascendion policies.
  • Onboarding Support: Serve as the primary point of contact for new hires, addressing inquiries, providing guidance, and offering support throughout the onboarding process, proactively identifying, and resolving any challenges or concerns.
  • Onboarding Metrics Tracking: Maintain accurate records and track key onboarding metrics, such as time-to-productivity and quality using data-driven insights to assess the effectiveness of the onboarding process and inform future improvements.
  • Compliance and Risk Management: Ensure compliance with internal policies, regulatory requirements, and contractual obligations related to onboarding, PO management, and vendor relationships, mitigating risks and safeguarding company interests.
  • PO Extensions: Manage the extension of purchase orders (POs) as needed, liaising with internal stakeholders to facilitate timely renewals and ensure accurate system updations.
  • Vendor Management: Coordinate and work closely with background (BG) vendors, to run screening to meet compliance requirements and resolving any issues or discrepancies that may arise.
  • Feedback Collection: Solicit feedback from new hires regarding their onboarding experience, actively listening to their input, and leveraging insights to continually enhance and refine the onboarding program
  • Communication and Reporting: Provide regular updates and reports to stakeholders on the status of onboarding activities, PO renewals and operational performance metrics.

What Youll Need:

  • Exceptional Communication Skills: Proficient in verbal and written communication, with the ability to effectively engage and interact with consultants and vendors. Strong interpersonal skills to build rapport, negotiate terms, and address inquiries promptly and professionally.
  • Persuasive and Goal-Oriented: Demonstrated ability to influence and persuade others to achieve desired outcomes. Goal-oriented mindset with a focus on driving results and exceeding expectations in vendor interactions and project outcomes.
  • Ability to Thrive Under Pressure: Capable of working accurately and efficiently in fast-paced environments, managing multiple tasks and competing deadlines effectively. Maintains composure and delivers quality work even under stressful conditions.
  • Proficiency in Microsoft Office Suite: Advanced proficiency in Microsoft Office Suite applications, including Word, PowerPoint, Outlook, and Excel. Able to utilize these tools effectively for documentation, presentation, communication, and data analysis purposes.


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