quality care manager

5 days ago

Sambalpur Orissa, India APARNAA MOTORS - MARUTI SUZUKI DEALER Full time ₹ 2,40,000 - ₹ 3,00,000 per year

A Maruti dealer's Quality Care Manager (QCM) is responsible for maintaining high customer satisfaction and product quality standards by managing customer complaints, conducting post-sale follow-ups, and ensuring compliance with company protocols. Key duties include handling customer feedback, resolving complaints, overseeing RTO and delivery-related tasks, and analyzing quality indicators to drive improvements. Core responsibilities

  • Customer satisfaction: Manage and resolve customer complaints, conduct post-sales follow-ups, and ensure a positive customer experience.
  • Quality assurance: Maintain high product and service quality standards, achieve customer delight goals, and conduct root cause analysis of complaints.
  • Administrative tasks: Handle administrative duties related to the customer care department, such as preparing the RC list, managing RTO work, and tracking customer information.
  • Team coordination: Collaborate with sales and service teams to ensure all customer-related issues are addressed promptly and effectively.
  • Data and reporting: Collect and analyze quality indicator reports, monitor customer feedback through daily and periodic reports, and ensure adherence to Sales and Operations Standards (SOS).

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person

  • Quality Care Manager

    4 weeks ago

    Sambalpur, OR, IN APARNAA MOTORS - MARUTI SUZUKI DEALER Full time

    A Maruti dealer s Quality Care Manager QCM is responsible for maintaining high customer satisfaction and product quality standards by managing customer complaints conducting post-sale follow-ups and ensuring compliance with company protocols Key duties include handling customer feedback resolving complaints overseeing RTO and delivery-related tasks and...

  • icu nursing sister

    5 days ago

    Sambalpur, Orissa, India Lifecare Multispeciality Hospital Full time ₹ 12,000 - ₹ 1,80,000 per year

    An ICU sister nurse job description includes managing patient care, leading nursing staff, and overseeing unit operations. Key duties involve clinical tasks like assessing and monitoring critically ill patients, administering advanced treatments, and operating life-support equipment. Managerial responsibilities include supervising junior staff, ensuring...

  • Consultant Cardiologist

    1 week ago

    Sambalpur, Orissa, India a85a8fd8-fc49-4fdf-90a3-e148fd590383 Full time ₹ 3,50,000 - ₹ 6,00,000 per year

    Job Title: Consultant CardiologistLocation: Vikash Hospital, Sambalpur, OdishaJob Type: Full-Time (On-site)Experience: Consultant / Senior Resident / Specialist CardiologistDepartment: CardiologyAbout Vikash HospitalVikash Hospital is a rapidly growing multi-specialty healthcare facility in Sambalpur, Odisha, committed to delivering high-quality,...

  • Home nurse

    6 days ago

    Sambalpur, Orissa, India Jas Group Full time ₹ 1,44,000 per year

    Job Description: Home NurseJob Summary:A Home Nurse is responsible for providing professional nursing care to patients at their residence. The role includes monitoring patient health, administering medications, assisting with daily activities, coordinating with doctors, and ensuring a safe and comfortable environment for recovery.Key Responsibilities:Provide...

  • nursing staff

    2 weeks ago

    Sambalpur, Orissa, India Lifecare Multispeciality Hospital Full time ₹ 1,02,000 per year

    Direct patient care, medication management, patient education, and collaboration with interdisciplinary medical teams.Conduct comprehensive physical examinations and health assessments.Monitor, record, and interpret vital signs (temperature, pulse, respiration, blood pressure) and patient symptoms.Implement early warning systems for patient deterioration and...

  • Service Floor Manager

    3 days ago

    Sambalpur, Orissa, India MS INFINITY VENTURES Full time

    The Service Floor Manager is responsible for supervising daily workshop operations, ensuring smooth workflow, maintaining quality service standards, and delivering exceptional customer satisfaction. The role involves coordinating between Service Advisors, Technicians, Parts, and CRM teams to ensure timely vehicle delivery and adherence to Hyundai service...

  • Optometrists

    2 weeks ago

    Bhubaneswar, Orissa, India Care Netram Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    designation- OptometristJob Type- Full Time, RegularAge Preference – 20 years and aboveGender Preference – Male/FemaleLocation: Asha ViharQualification- Bachelor Degree /Diploma in Optometry from reputed University ( Fresher or Experienced both). Internship from a renowned eye hospitalSalary & Perks INR-25000 INR/ incentive extra on target achievement...

  • Executive - Optometrist

    2 weeks ago

    Bhubaneswar, Orissa, India Care Netram Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    designation- OptometristJob Type- Full Time, RegularAge Preference – 20 years and aboveGender Preference – Male/FemaleLocation: BhubaneswarQualification- Bachelor Degree /Diploma in Optometry from reputed University ( Fresher or Experienced both). Internship from a renowned eye hospitalSalary & Perks INR-25000 INR/ incentive extra on target achievement...

  • Credit Manager – Mortgage Loans

    1 week ago

    Sambalpur, Orissa, India JANA SMALL FINANCE BANK Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Evaluate and appraise Home Loan / LAP credit proposals as per policy and risk parameters.Conduct detailed financial, business, and personal profile analysis of applicants.Assess repayment capacity, verify property documentation, and ensure compliance with legal and regulatory norms.Coordinate with sales, legal, and technical teams for accurate risk...

  • Quality Manager

    9 hours ago

    Barbil, Orissa, India AMS Mining Research Organisation (OPC) Pvt. Ltd Full time ₹ 19,20,000 - ₹ 26,40,000 per year

    We are looking for an experienced Quality Manager for our testing laboratory located in Barbil, Odisha. The candidate must have strong technical expertise and knowledge of ISO/IEC 17025 quality management systems.Key ResponsibilitiesDevelop, implement, and maintain the laboratory's ISO/IEC 17025 quality management system.Prepare and manage all ISO 17025...