Manager I Quality

DRIVEN BY POSSIBILITY

Gates Corporation is a leading manufacturer of application-specific fluid power and power transmission solutions. At Gates, we are driven to push the boundaries of materials science to engineer products that continually exceed expectations.

We don't rest on our rich heritage of innovation. We leverage it to inspire solutions that will power the next hundred years. We invest continually in R&D and technology, so our products not only outperform industry standards; they exceed our customers' demanding expectations. We invest in our people, bringing real-world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow. And we are constantly expanding our product catalog and value-added service offerings to support every facet of our customers' operations. In the most extreme environments and those more familiar, Gates is there with the right product, in the right place at the right time. Whether building original equipment or maintaining products in the aftermarket, we enable companies in every industry to be more efficient, productive, and profitable. We are Gates.

POSITION SUMMARY:

We are searching for a Dynamic Candidate who possesses the technical skills to operate effectively in a matrix environment and have confidence in driving aggressive growth plans. The person should have a consultative and collaborative style, proven track record / achievement. We are only shortlisting driven, resilient, enterprising, agile and motivated individual who wants to be part of a growing company.

THE ROLE 

This role is responsible for executing incoming material quality control, ensuring all process and product parameter optimization strategies and actions plans to meet the business objectives together with Regional functional leaders (i.e. Innovation, Operations, Finance, HR, IT and Supply Chain) to achieve overall organization's objectives. In addition to this role would have to liaise with Multi-discipline team including support functions, to delight our Internal Stakeholders

YOUR RESPONSIBILITIES / ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned beyond the core functions listed below.

The responsibilities of the role are to implement the required action plan, manage Quality Control of daily production output  activities and support the team to achieve the customer demand as per production plan. The role shall carry out tactical activities and support plant performance goals. In addition, it is to support key tasks, including SQDCME, aligned with Regional vision and aspirations.

The assigned territories include Fluid Power businesses in India. 

The Employee's specific responsibilities will fall into three primary areas: 

Accountability #1: Customer (Internal / External Stakeholders)

• Collaborate with cross functional team to drive the improvement of S&D (scrap and defect) to meet the company target.
• Ensure that the COPQ (Cost of Poor Quality) is well controlled and in line with the company target.
• Identify opportunities to reduce costs.
• Coordinate and comply with Global Key QA initiatives and system tools. (eQIM, LPA, AQL, CMP)
• Compliance with company ISO9001 requirements to follow company procedure, working instruction and other registered documents in management systems, Compliance and implementation with applicable company HSE policy, law & regulations, ISO14001 and HSAS18001 management system.
• Lead customer complaint investigation and work with team to come up with proactive action plans, drive quality contentious improvement activities.
• Liaise with customers to ensure that improvements are communicated to the customers' though 8D Reports or customers' form when required.
• To be the customer representative to monitor GIPL performance in terms of quality. 
• Work closely with cross functional team through APQP approach in order to implement new
   products or processes. Ensure all the related responsibilities are completed on time in line with customer / program schedule.  

Accountability #2: Process / Performance

• Establish & maintain working instruction, SOS, CP, Inspection standards etc and other registered documents in management systems.
• Responsible for ensuring quality assurance standards and procedures including testing and maintenance methods, procedures, data collection and traceability. 
• Ensure operations are carried out by following the defined standards. Safety and adherence to process are prime importance.
• Coordinates in plant product & Process auditing functions and maintains records. 
• Complete Process quality reviews on regular basis including daily, weekly & monthly management reviews.
• Ensure customer requirements are updated timely through periodical review of customer portals and requirements.
• Plans and schedules work, analyzes problems related to delays, poor quality, rejects and
   inadequate control.
• Analyses and monitors appropriate data which highlight problems, trends and opportunities for improvement in the system. This includes monitoring data for customer returns, scrap and internal problems.
• Coordinates product & process changes and introductions into the manufacturing environment.
• Coordinate in developing & implementing, provide training in problem solving techniques and other quality tools.
• Communication of quality issues - either to groups or to individuals.
• Address open issues & coordinate with the teams to close the gap. 
• Coordinates, complies and follow the company working rules & regulations including ISO9001, ISO/TS16949, ISO14001 & OHSAS18001 requirement, other registered documents in Management system and customer specific requirements.
• Coordinate and ensure applicable company HSE policy, law & regulations are met.
• Recommends required inspection and test equipment.
• Determine the optimum resources in order to meet the quality activities and manage resource efficiency.
• Identifies skill gaps/ training needs in the Quality Department personnel and initiates training
   and development activities. Ensure training are in compliance as per plan

Accountability #3: People

• Drive the team member to improve efficiency adapting the Gates Production system.
• Use interactive management principles- Escalate to next level when faced with discipline issues with human resources, do not give room for confrontation.
• Commitment to promote continuous improvement. 
• Work with the teams to resolve quality issues (both in house & external) through problem solving approach.
• Ensure that the QA team works in line with the company direction and policy.
• Build up the working environment in the QA department. Encourage professional development to leverage team performance Avoid any political issue in the department.
• Cross training employees to maximize flexibility as per cross training plan.
• Ensure employees follow & act as per the company's policy as defined in the employee manual.
• Conflicts should be brought to the next leader's attention/HR department & would not involve in instigation & enquiry. This will be done by the HR & immediate leadership team.
• Ensure the LCR -Life critical rules are clearly communicated & adhered to in all operations at any time.
• Ensure the new join people are trained for the duration defined in the new recruit training program.

KEYS TO SUCCESS: 

• Lead with an outside in mindset to place customers in the center of everything we do.
• Exemplify Gates ethics and core values to develop talents with right skills, knowledge, and behavior. 
• Advocate reward for performance to drive accountability for sustainable growth. 
• Design a contemporary and innovative learning environment to attract diverse talent pool. 

SUPERVISORY RESPONSIBILITIES: The incumbent operates as a People Manager & reports to Plant Manager and supports him to achieve the business objectives of the company.

YOUR QUALIFICATIONS/ QUALIFICATIONS & PREFERRED SKILLS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

1. Requires a bachelor education in Engineering or Diploma
2. Must have a minimum of 10 years' experience in quality assurance, quality control, or related roles, preferably in a manufacturing industry .

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REQUIRED SKILLS:    

• Ability to communicate clearly with staff at all levels and good presentation skills.
• Math and basic computer usage skills
• Good problem-solving skills
• Understanding of manufacturing processes, HSE standards & Quality standards.
• Knowledge of engineering and technology principles and practices, quality technique such as Lean and 6-Sixma methodology.
• Able to make effective decisions under pressure.
• Able to work to deadlines and a willingness to work flexibly.

PHYSICAL DEMANDS: (travel, etc)

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

We are firmly committed to the equitable treatment of all our employees and qualified applicants for employment.  Equal opportunity in all aspects of employment is one of our firmest and most basic beliefs and we will not tolerate any illegal discrimination, harassment or retaliation.  The Company will not tolerate discrimination or harassment on the basis of race, religion, national origin, sex, age, physical or mental disability, marital status, sexual orientation or any other protected class.

Please be advised that Gates Corporation does not accept resumes from third-party recruiters.