Sales Executive
2 days ago
1. Lead Generation & Market Research
- Generate new enquiries through IndiaMart, references, internet searches, shop visits, and participation in exhibitions.
- Conduct market research to identify potential customers and collect initial information on focused target segments.
- Maintain a systematic database of new and existing customers for future reference.
2. Enquiry Handling & Communication
- Review all incoming customer enquiries for completeness and relevance.
- Send timely replies with appropriate company information, images, quotations, and supporting details.
- Ensure effective communication and coordination with customers via calls, emails, and other digital platforms.
- Share relevant product images, brochures, and samples as required.
3. Quotation & Order Management
- Prepare and send quotations accurately, in line with company pricing and policies.
- Handle sales order preparation after customer confirmation and ensure all approvals are in place.
- Coordinate internally with production, accounts, and dispatch teams for order execution and timely delivery.
- Maintain a record of all enquiries, quotations, and orders for reference and reporting.
4. Follow-up & Customer Relationship
- Conduct regular follow-ups on old and new enquiries to convert leads into confirmed orders.
- Monitor order progress and keep customers updated on delivery timelines.
- Manage post-sales follow-ups, ensuring customer satisfaction and feedback collection.
- Handle negotiations tactfully to achieve a win-win outcome for both company and client.
5. Payment & Credit Control
- Follow up diligently for payments, especially in cases of credit sales, ensuring timely realization of dues.
- Coordinate with the accounts department for reconciliation and payment confirmation.
6. Reporting & Documentation
- Prepare regular sales reports, including enquiry status, conversion ratio, and order pipeline.
- Present weekly/monthly performance summaries to management.
- Maintain proper documentation of all correspondence, quotations, and order details.
7. Marketing & Business Development
- Represent the company at trade fairs and exhibitions, promoting products and generating leads.
- Identify potential collaboration or dealership opportunities.
- Provide inputs for promotional materials, online listings, and market visibility initiatives.
8. Continuous Improvement
- Stay updated with market trends, competitor pricing, and customer preferences.
- Suggest improvements in sales strategies and customer service.
- Build and maintain strong, long-term customer relationships to enhance brand loyalty.
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- Plastic industry: 2 years (Required)
Work Location: In person
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