
Manager Operations
2 days ago
Key Responsibilities:
1. Depot Operations & Fleet Management
- Oversee daily depot operations including scheduling, dispatching, and monitoring of buses.
- Ensure buses are properly maintained, serviced, and roadworthy.
- Manage fuel usage, route allocation, and optimize fleet utilization.
- Implement systems to track vehicle performance, breakdowns, and downtime.
2. Staff Supervision & Management
- Lead, supervise, and motivate drivers, conductors, cleaners, and depot staff.
- Prepare staff duty rosters and ensure adequate manpower deployment.
- Conduct regular training, safety drills, and performance reviews.
- Handle disciplinary actions, grievances, and staff welfare matters.
3. Compliance & Safety
- Ensure adherence to transport regulations, RTO norms, and company policies.
- Monitor compliance with safety standards, including passenger safety and depot security.
- Conduct audits and risk assessments to maintain a safe working environment.
4. Financial & Administrative Control
- Monitor operational expenses such as fuel, repairs, and overtime costs.
- Prepare and manage depot budgets, cost controls, and monthly reports.
- Oversee ticketing, revenue collection, and reconciliation processes.
5. Customer Service & Stakeholder Management
- Address passenger complaints and service-related issues effectively.
- Coordinate with government authorities, contractors, and third-party vendors.
- Ensure punctuality, cleanliness, and comfort in bus services.
6. Continuous Improvement & Reporting
- Identify gaps in operations and implement process improvements.
- Use data analysis and reporting tools to enhance efficiency.
- Submit regular reports on performance, incidents, and KPIs to management.
Bus Washing & Cleaning Operations
· Manage and deploy housekeeping/washing staff effectively through duty rosters.
Train staff on cleaning standards, chemical usage, and safety precautions.
Monitor staff performance and take corrective actions when required.
Interested Candidate Can Directly Email & WhatsApp )/
Job Types: Full-time, Permanent
Work Location: In person
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