Customer Service Representative

2 weeks ago


Sohna Chowk Gurgaon DelhiNCR, India Careersource Full time ₹ 2,00,000 - ₹ 6,00,000 per year
  • Handle inbound/outbound customer calls regarding product/service inquiries and issues
  • Provide accurate information and assistance to customers
  • Resolve customer complaints and escalations in a professional manner
  • Maintain customer records and update information in the system
  • Identify and escalate priority issues to the appropriate team
  • Achieve individual and team targets for customer satisfaction and productivity
  • Follow company policies and procedures
  • Adhere to quality standards and call center metrics

Good fluency in English is mandatory



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