Voice & Accent Trainer

20 hours ago

Hyderabad, Telangana, India Hiresquad Full time ₹ 40,00,000 - ₹ 70,00,000 per year

Urgent Openings in Hyderabad

Leading International BPO

VNA Trainer//Soft Skills Trainer// Communication Trainer

Require Excellent Communication Skills

CTC UPTO 7LPA based on Last CTC

Shifts 24*7

Require minimum 6 Months Experience in Training in BPO

Role and Key Responsibilities:


• Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure

alignment with operational standards.


• Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines.


• Design and deliver refresher training programs in English, tailored to meet specific needs and

operational requirements.


• Innovate training materials by integrating floor requirements and best practices into the training

curriculum.


• Proactively implement best practices and contribute to value addition across multiple locations.


• Attend and successfully complete the mandatory Train-The-Trainer (TTT) program.


• Interact with customers as required to gather feedback and address training-related queries.


• Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement.


• Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation.


• Mentor and support new trainers to enhance their effectiveness and integration into the training

team.


• Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the

team and with the TTBU training team.


• Analyze and report training batch performance, identifying areas for improvement and

implementing corrective actions.


• Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month.


• Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through.

Key skills & knowledge:


• Exceptional verbal and written communication skills in English.


• Strong facilitation and presentation skills with a proven ability to engage and motivate

participants.


• Proficient in data handling, interpretation, and management.


• Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer

applications.


• Excellent people management and interpersonal skills, with a demonstrated ability to build

and maintain effective relationships.


• Strong organizational and time management skills, with the ability to handle multiple tasks

and priorities effectively.

Interested candidates can share their resume on - or call

  • Voice and Accent Coach

    23 hours ago

    Hyderabad, Telangana, India Sutherland Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role: Voice and accent Trainer (Soft Skills Trainer)Company DescriptionAt Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent or soft skills trainers with current...

  • Voice Process

    2 days ago

    Hyderabad, Telangana, India INTIGNIZ Solutions Pvt. Ltd. Full time ₹ 87,000 - ₹ 12,00,000 per year

    Freshers Hiring – Immediate OpeningsWe are looking for graduateswho are eager to kick-start their careers in a global MNC. If you haveexcellent communication skillsand are open to working in anight shift, this opportunity is for youLocation: HyderabadSalary Package: ₹3 LPABenefits: 2-way cab facilityOpen Positions: 100+Walk-in Drive DetailsInterview...

  • Voice Trainer

    21 hours ago

    Hyderabad, Telangana, India Moveinsync Technology Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Process Training:• Conduct comprehensive process training sessions for new hires and existing employees.• Develop and update training materials to ensure alignment with current processes and business requirements.• Evaluate trainee performance through assessments and provide constructive feedback.• Collaborate with team leaders and managers to...

  • Voice process

    1 week ago

    Hyderabad, Telangana, India Intignizs Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Designation: AR Caller Fresher RequirementExperience: Fresher to 2025)Location: HyderabadQualification: GraduateShift : Night Shift (2 way cab will be provided) Timings: 6PM to 3AMMode of interview: Walk-in Interview process: HR screening, Voice and accent test by trainer & manager roundRoles and Responsibilities: Primary Responsibilities1. Customer...

  • Voice process

    6 days ago

    Hyderabad, Telangana, India Intignizs Solutions Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Designation: AR Caller Fresher RequirementExperience: Fresher to 2025)Location: HyderabadQualification: GraduateShift : Night Shift (2 way cab will be provided) Timings: 6PM to 3AMMode of interview: Walk-in Interview process: HR screening, Voice and accent test by trainer & manager roundRoles and Responsibilities: Primary Responsibilities1. Customer...

  • International Voice Process Representative

    19 hours ago

    Hyderabad, Telangana, India INTIGNIZ Solutions Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Hiring| International Voice Process – Freshers Location:Hyderabad Shift:NightShift (2-Way Cab Provided) Qualification:Graduate(2020 to 2025 Pass outs) Experience:Fresher Mode of Interview:Walk-inInterview process: HR screening, Voice and accent test by trainer & manager round.Candidates should have all educational documents and employment relateddocuments....

  • Only 24h Left) Voice process

    4 weeks ago

    Hyderabad, Telangana, India Intignizs Solutions Full time

    Designation: AR Caller Fresher RequirementExperience: Fresher( 2020 to 2025)Location: HyderabadQualification: GraduateShift : Night Shift (2 way cab will be provided)Timings: 6PM to 3AMMode of interview: Walk-inInterview process: HR screening, Voice and accent test by trainer & manager roundRoles and Responsibilities: Primary Responsibilities1. Customer...

  • International Voice Process

    3 weeks ago

    Hyderabad, Telangana, India Waterleaf Consultants Private Limited Full time

    Job DescriptionFreshersWe are Hiring for International Voice ProcessEligibility: Any Graduate/Any Post Graduate*Passouts (2022-2025)With all the Documents*CTC: 3 LPA(MAX)US ni8 Rotational shifts5 days working,2 Rotational weekoff's2 Way cabROI: HRVoice and AccentOperations RoundExcellent CommunicationsLocation : HyderabadInterested Candidates Can Call or...

  • International Voice Process

    3 weeks ago

    Hyderabad, Telangana, India Waterleaf Consultants Private Limited Full time

    Job DescriptionFreshersHindi+English MandatoryWalkin InterviewWe are hiring for International Voice ProcessEligibility - Any graduate / Post Graduate only 2022, 2023, 2024, 2025 pass out with all Educational Documents ( Provisional Certificate / Consolidated Marks Memo)CTC- 3 LPAUS Rotational Night Shifts, WFO5 Days Working / 2 Rotational week offs2 way...

  • Walk in Interviews For the Position of Voice Process

    22 hours ago

    Hyderabad, Telangana, India Anion Full time ₹ 3,75,000 - ₹ 4,50,000 per year

    0-2 years of experience in referral calling or patient calling, preferably within an international voice process. Strong verbal communication skills with a good vocabulary and a neutral accent. Ability to work night shifts on a permanent basis. Excellent active listening skills and the ability to empathize with callers. Proficiency in data entry and basic...