Guest Relation Executive

2 days ago


PimpriChinchwad, Maharashtra, India Anutej Group Full time
  • Greeting guests upon arrival, assisting with check-in, and providing warm farewells during checkout.
  • Guest Services: Handling inquiries, providing information about amenities, booking services (tours, transport), taking messages, and assisting with special requests.
  • VIP Management: Attending to VIPs, ensuring special arrangements, and creating tailored experiences.
  • Complaint Resolution: Addressing guest concerns proactively and escalating complex issues to management.
  • Relationship Building: Building rapport, anticipating needs, and ensuring guest satisfaction throughout their stay.
  • Coordination: Liaising with other departments (housekeeping, food & beverage) to fulfill guest requests.

Job Type: Full-time

Pay: ₹22, ₹36,800.00 per month

Benefits:

  • Health insurance

Education:

  • Higher Secondary(12th Pass) (Preferred)

Work Location: In person



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