Walkin- Customer Success, Voice Process, Hebbal

7 days ago

Bengaluru, Karnataka, India Clean Harbors Full time US$ 60,000 - US$ 1,20,000 per year

Process: Customer Success

Location: Bangalore, Hebbal

Previous Experience: 2+ Years

Shift Timings: US Shifts (4:30 PM 9:00 PM as a Login)

Job Overview:

Customer Success Associate will be the primary point of contact for our customers. Through the interactions, they will help our customers see the value in our product/services and ensure they are able to use it to its fullest potential. The prime responsibility of this position is to manage inbound calls from our existing customers and assist in an efficient, courteous, professional manner. The key role involves providing customer support via phone, email/chat - processing payments, scheduling services, handling general queries and cross sell our products across North America.

Roles And Responsibilities


• Being the first point of contact for customers and handling all customer inquiries and focusing on First Call Resolution.


• The team will be responsible to ensure that our customer data is secured while taking payments/ billing queries, scheduling services, or sharing any documents requested by the customer.


• The customer success team will seek opportunities to upsell new services/cross sell additional products to existing customers after they assess their needs and requirements.


• Maintain sales pipeline and follow up towards the closure of pending sales opportunities. Perform daily sales activities, and other tasks assigned by the sales manager or supervisor.


• The team will be responsible for managing adherence and hygiene while handling these calls.


• Apply active listening skills to diffuse a potential escalation or if required follow through with the right channel for escalation.

Skills Required:


• Overall, 2+ years of experience with strong handling of B2B & B2C Inbound Sales.


• Excellent communication and stakeholder management with an ability to be both persuasive and influential.


• Proficient in English communication skills (Neutral). Should have great relationship building skills and customer orientation to understand customer needs and provide tailored solutions.


• Tremendous work ethic, high integrity, willingness to learn, laser-focused, passionate & committed.


• Growth mindset and high change agility ability to learn new things quickly and can adapt to and champion change with peers and others. A Team player who thrives in a rapidly changing environment
• Disciplined in business management; adaptable to a culture of accountability; meets sales targets and operational standards.


• Must be proficient in objection handling while pitching or new sale.


• Approaches others in a tactful manner; Reacts well under pressure; Reflects/Prioritize the core values of the organization.

  • Voice process/ Customer Support

    1 week ago

    Bengaluru, Karnataka, India The Job Factory Full time ₹ 22,000 - ₹ 28,000 per year

    Hiring for Voice SupportUG Freshers also can applyUS rotational shift & off1 way cab Other way cab allowanceWalkin InterviewImmediate Joiners only Salary-22k take home for freshersExp-28kTanziya @ email

  • International Voice process Fresher/EXP salary 25k

    1 week ago

    Bengaluru, Karnataka, India Bourbon International Full time ₹ 25,000 - ₹ 40,000 per year

    Openings for International voice processAny Graduate (Mandatory)Fresher - 25k + IncentivesExp - 40k + IncentivesAus/shift - 5days working, 2 days offCab providedHebbal, Bangalore if anyone interested plz share CV / Call HR

  • International Non voice

    1 day ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    MEGA WALKIN DRIVEKey Responsibilities:For Voice Process:Handle inbound and outbound customer calls in a professional and courteous manner.Resolve customer queries, complaints, and issues efficiently.Maintain call quality standards and adhere to call handling scripts.Document customer interactions and update CRM systems accurately.Escalate complex queries to...

  • Voice Process Advisor

    1 week ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 27,000 - ₹ 50,000 per year

    Job description**"Hiring Now Call Center Jobs in Bangalore with JobShop**- Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles.- Freshers can start their career here; experienced candidates can advance theirs.Please Call HR Muskan On / Or You Can also visit to explore other open...

  • Customer Support Executive

    7 days ago

    Bengaluru, Karnataka, India Teleperformance (TP) Full time ₹ 20,000 - ₹ 25,000 per year

    Job descriptionTeleperformance is hiring for young talents/ Immediate joining- Email ProcessRequirements:Email ProcessGood typing ethicsMinimum 6 months experience in email/chat/non-voice/semi-voiceBoth graduate and undergraduateJob Details:25k CTC 20k THWork from officeFace to FaceImmediate joiners preferableFemale 6am - 8pmMale 24/7 shifts6 days working, 1...

  • Hiring Customer Support Associate For International Voice Process

    14 hours ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job descriptionJob descriptionGreetings from JobShop,We are Indias Largest BPO Recruitment Company.Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat ProcessCall HR Medwin Job Locations :1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6...

  • International Semi Voice

    6 days ago

    Bengaluru, Karnataka, India Dreammithra Pvt Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    International Customer Support – Semi Voice (Travel Process)Location: Manyata Tech Park, Hebbal, BangaloreSalary: ₹20,000 – ₹30,000 per month + Incentives + Cab FacilityShift: US Shift (Night Shift)Experience Required:Minimum 6 Months in International Voice & Chat Support (Mandatory)Process: Travel Ticket Booking Support (similar to MakeMyTrip,...

  • Hiring Customer Support Associate For International Voice Process

    1 week ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 6,000 - ₹ 7,000 per year

    Job descriptionJob descriptionGreetings from JobShop,We are Indias Largest BPO Recruitment Company.Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat ProcessCall HR Kauain Job Locations :1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6...

  • Hiring freshers For BPO/ KPO/ non voice/ semi voice/ sal upto 6lpa

    17 hours ago

    Bengaluru, Karnataka, India Rivera Manpower Services Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Hiring for Leading BPOs Customer Support RolesOpen Positions:Voice ProcessNon-Voice ProcessEmail SupportChat SupportJob Description (Customer Support):Handle customer queries via calls, emails, or chat.Provide accurate information and resolve issues effectively.Maintain positive customer interactions and ensure satisfaction.Follow company processes and meet...

  • International Voice Process Executive

    4 days ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 22,000 - ₹ 28,00,000 per year

    Job descriptionJob Role:We are seeking enthusiastic and motivated individuals to join our team as Amazon International Voice Process Associates at Alorica. As a part of the customer service team, you will be the voice behind the Amazon brand, providing exceptional service to customers across various platforms. The role involves handling inbound calls,...