Walkin- Customer Success, Voice Process, Hebbal

1 week ago

Bengaluru, Karnataka, India Clean Harbors Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Process: Customer Success

Location: Bangalore, Hebbal

Previous Experience: 2+ Years

Shift Timings: US Shifts (4:30 PM 9:00 PM as a Login)

Job Overview:

Customer Success Associate will be the primary point of contact for our customers. Through the interactions, they will help our customers see the value in our product/services and ensure they are able to use it to its fullest potential. The prime responsibility of this position is to manage inbound calls from our existing customers and assist in an efficient, courteous, professional manner. The key role involves providing customer support via phone, email/chat - processing payments, scheduling services, handling general queries and cross sell our products across North America.

Roles And Responsibilities


• Being the first point of contact for customers and handling all customer inquiries and focusing on First Call Resolution.


• The team will be responsible to ensure that our customer data is secured while taking payments/ billing queries, scheduling services, or sharing any documents requested by the customer.


• The customer success team will seek opportunities to upsell new services/cross sell additional products to existing customers after they assess their needs and requirements.


• Maintain sales pipeline and follow up towards the closure of pending sales opportunities. Perform daily sales activities, and other tasks assigned by the sales manager or supervisor.


• The team will be responsible for managing adherence and hygiene while handling these calls.


• Apply active listening skills to diffuse a potential escalation or if required follow through with the right channel for escalation.

Skills Required:


• Overall, 2+ years of experience with strong handling of B2B & B2C Inbound Sales.


• Excellent communication and stakeholder management with an ability to be both persuasive and influential.


• Proficient in English communication skills (Neutral). Should have great relationship building skills and customer orientation to understand customer needs and provide tailored solutions.


• Tremendous work ethic, high integrity, willingness to learn, laser-focused, passionate & committed.


• Growth mindset and high change agility ability to learn new things quickly and can adapt to and champion change with peers and others. A Team player who thrives in a rapidly changing environment
• Disciplined in business management; adaptable to a culture of accountability; meets sales targets and operational standards.


• Must be proficient in objection handling while pitching or new sale.


• Approaches others in a tactful manner; Reacts well under pressure; Reflects/Prioritize the core values of the organization.

  • Openings For International voice process

    2 weeks ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 28,000 - ₹ 35,000 per year

    **"Apply Once, Access the Best Call Center Jobs in Bangalore through JobShop"**- Why limit yourself to one job opportunity? With JobShop, you can apply once and access call center roles from multiple leading companies in Bangalore. We partner with the best to offer competitive pay, excellent benefits, and career advancement for freshers and experienced...

  • Voice process/ Customer Support

    1 week ago

    Bengaluru, Karnataka, India The Job Factory Full time ₹ 2,64,000 - ₹ 3,36,000 per year

    Hiring for Voice SupportUG Freshers also can applyUS rotational shift & off1 way cab Other way cab allowanceWalkin InterviewImmediate Joiners only Salary-22k take home for freshersExp-28kTanziya @ email

  • Exciting Openings For Voice Process

    4 days ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 28,000 - ₹ 38,000 per year

    **"Multiple Call Center Roles Available One Application, Many Options**- Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await- Freshers and experienced candidates welcome.Job Details:Hiring for International Voice ProcessLocation: AMR Tech Park, Bommanahalli Kudlu GateWork Days: 5 Days...

  • International Voice Process

    3 hours ago

    Bengaluru, Karnataka, India Wroots Global Full time ₹ 3,00,000 - ₹ 5,50,000 per year

    BPO Associate - International / Domestic voice processTo schedule an Interview call IshazRequirements:-Excellent Communication in English.Freshers and Experienced are welcome to applyImmediate joiners only.Job Description:As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from...

  • Big Hiring Drive For International Voice Process Executive BPO

    12 hours ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 48,000 per year

    *"JobShop is Hiring for Multiple Call Center Roles**- Apply to one company, access jobs with many Immediate call center openings in Bangalore.- Join the best BPOs with JobShops help and start your journey today. Freshers and experienced pros welcomeJob Details:Process- International Voice processQualification- , Any GraduateExperience-1 yr of BPO...

  • International Voice Process Executive

    2 weeks ago

    Bengaluru, Karnataka, India Wroots Global Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    BPO Associate - International voice processTo schedule an Interview call SaadRequirements:-Excellent Communication in English.Freshers and Experienced are welcome to applyImmediate joiners only.Job Description:As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from international...

  • International Voice Process Executive

    10 hours ago

    Bengaluru, Karnataka, India Wroots Global Full time ₹ 5,50,000 per year

    BPO Associate - International voice processTo schedule an Interview call IshazRequirements:-Excellent Communication in English.Freshers and Experienced are welcome to applyImmediate joiners only.Job Description:As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from international...

  • International Voice Process(Sales)

    1 week ago

    Bengaluru, Karnataka, India Clean Harbors Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role: International Voice Process (Sales Background)Experience: 1- 5 YearsNotice Period: Immediate to 30 DaysShifts: US Shifts (Transportation Provided)Overview:Customer Success Associate will be the primary point of contact for our customers. Through the interactions, they will help our customers see the value in our product/services and ensure they are...

  • Customer Support Executive

    1 week ago

    Bengaluru, Karnataka, India Teleperformance (TP) Full time ₹ 20,000 - ₹ 25,000 per year

    Job descriptionTeleperformance is hiring for young talents/ Immediate joining- Email ProcessRequirements:Email ProcessGood typing ethicsMinimum 6 months experience in email/chat/non-voice/semi-voiceBoth graduate and undergraduateJob Details:25k CTC 20k THWork from officeFace to FaceImmediate joiners preferableFemale 6am - 8pmMale 24/7 shifts6 days working, 1...

  • International Non voice

    4 days ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    MEGA WALKIN DRIVEKey Responsibilities:For Voice Process:Handle inbound and outbound customer calls in a professional and courteous manner.Resolve customer queries, complaints, and issues efficiently.Maintain call quality standards and adhere to call handling scripts.Document customer interactions and update CRM systems accurately.Escalate complex queries to...