International Voice Process Executive

3 days ago

Bengaluru, Karnataka, India Wroots Global Full time ₹ 2,40,000 - ₹ 7,20,000 per year

BPO Associate - International voice process

To schedule an Interview call Saad

Requirements:-

  • Excellent Communication in English.

  • Freshers and Experienced are welcome to apply

  • Immediate joiners only.

Job Description:

As an International Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.

Key Responsibilities:

  • Handle inbound queries from customers in a professional and friendly manner.

Identify and resolve customer complaints by providing timely solutions.

Maintain a high level of customer satisfaction by addressing inquiries promptly.

Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution.

Work collaboratively with cross-functional teams to resolve escalated issues.

  • Work Location: Bangalore

  • Shifts: General & Rotational Shift (5 days work /2 days off)

  • Salary- Upto 6 LPA

  • Immediate Joiners Only

Interested Candidates Can Contact To Saad )

)

Kindly walkin here .

Koramangala, near signal , BMW Office ,opposite to chaitanya puc college.

contact me to get your interview done Saad)

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