US-Voice Process customer Service

6 days ago


Noida, Uttar Pradesh, India Orcapod Full time ₹ 2,50,000 - ₹ 5,00,000 per year

US Voice Process customer Service (CVS)

Key Responsibilities:

  • Make outbound calls to US-based insurance companies /patients / Helpdesk as per process requirements.
  • Engage customers in meaningful conversations to promote products/services or gather required information.
  • Achieve daily/weekly/monthly Targets and conversion targets.
  • Handle objections professionally and escalate complex issues when necessary.
  • Collaborate with team leads and quality analysts to improve call quality and performance.
  • Ensure compliance with company policies and US calling regulations

Required Skills & Qualifications:

·
Bachelor's degree or equivalent.

·
1–4 years of experience in outbound calling for US clients.

·
Open to Work from Office

·
Excellent verbal communication and interpersonal skills.

·
Familiarity with CRM tools and call centre software.

·
Open to working night shifts and adapting to US time zones.

·
Goal-oriented with a positive attitude and strong work ethic.

Knowledge of US culture and customer behaviour

Location – Kolkata/ Noida

Rate- up to 5 LPA and case to case basis

Shift- Night shift (Work from office )


  • US Voice Process

    2 weeks ago


    Noida, Uttar Pradesh, India Ienergizer Full time ₹ 45,000 - ₹ 50,000 per year

    iEnergizer is hiring for International Voice Process || 45k -50k CTCPosition: Customer Care Executive- US Voice ProcessCompany: iEnergizerLocation: Noida (Work from Office)About the Role:We are hiring experienced professionals for our US Voice Process. The role involves handling international customer calls, resolving queries, and delivering excellent...


  • Noida, Uttar Pradesh, India InvestorXplorer Full time ₹ 3,00,000 - ₹ 4,95,000 per year

    Shift: US ShiftJob Summary:We are seeking an experienced Process Expert with a strong background in US voice process operations to manage, guide, and optimize the team's performance. The ideal candidate will have excellent communication skills, process knowledge, and the ability to handle escalations, drive process improvements, and ensure compliance with...


  • Noida, Uttar Pradesh, India XpressEdu Full time ₹ 3,60,000 - ₹ 4,08,000 per year

    Shift: Night ShiftJob Summary:We are seeking an experienced Process Expert with a strong background in US voice process operations to manage, guide, and optimize the team's performance. The ideal candidate will have excellent communication skills, process knowledge, and the ability to handle escalations, drive process improvements, and ensure compliance with...


  • Noida, Uttar Pradesh, India Shashwath Solution Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Overview:iEnergizer is hiring for the Vegas US Voice Banking Process. This role involves handling voice-based customer service inquiries related to US banking products and services. We are looking for candidates with excellent communication skills, both verbal and written, to join our dynamic team. If you have prior experience in an international call...


  • Noida, Uttar Pradesh, India FK Sports Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    About the Role:We are looking for enthusiastic and confident individuals with excellent English communication skills to join our voice-based customer support team.You will interact with global customers, resolve their queries over calls, and ensure a delightful customer experience.A neutral or pleasant accent is a big plus — we value clarity, warmth, and...


  • Noida, Uttar Pradesh, India AV Groups Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    We are looking candidates for the voice process for a US based telecom project.Key Responsibilities:Handling basic Customer queries related to Telecom Bills /Customer Resolution expertShould have excellent Communication / Interpersonal /Comprehension skillsShould have Basic computer knowledgeCandidates should be willing to work in US shiftCandidates should...


  • Noida, Uttar Pradesh, India Virtuoso Professional Services Llp Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsibilities:Manage international voice customer queries via phone ,email, chatResolve issues promptly and professionallyMaintain high voice quality standardsMust have 1 years of international voice process experienceImmediate JoinerProvident fund


  • Noida, Uttar Pradesh, India Basebiz The Consulting Company Full time ₹ 4,80,000 - ₹ 5,40,000 per year

    Role: Customer ServiceProcess: US Telecom Blended ProcessLocation: NoidaShift: US ShiftsWeek Off: 02 RotationalWork from OfficeJob Description:Answer customer queries on Chat and Call.Be empathetic when required.Listen attentively and provide first call resolution.Provide excellent service.Maintain high performance on all process metricsHiring for US Telecom...


  • Noida, Uttar Pradesh, India e0fc185e-5f61-4b1f-ba56-b335d9908558 Full time ₹ 96,00,000 - ₹ 1,80,00,000 per year

    Job Title: International Voice Process ExecutiveLocation: (Add city/country)Job Type: Full-timeJob OverviewWe are looking for experienced and customer-focused professionals to join our International Voice Process team. The ideal candidate must have excellent communication skills, strong customer-handling abilities, and prior experience in international...


  • Noida, Uttar Pradesh, India IEnergizer Full time ₹ 4,00,000 - ₹ 5,00,000 per year

    Company OverviewIEnergizer is a leading Business Process Outsourcing provider, specializing in comprehensive customer management solutions. We support and advocate our clients' brands, helping them acquire, support, retain, and grow their markets with complete life-cycle customer support services. As a trusted partner, IEnergizer delivers high-quality...