Assistant Manager, HR Operations

Job Description – Assistant Manager, HR Operations
Location:
Mumbai (On-site)

Experience:
Minimum 10 years in HR Operations (including 3–5 years of Talent Acquisition exposure)

CTC:
₹10–12 LPA

Employment Type:
Full-time

Role Summary
We are seeking an experienced and process-driven
Assistant Manager – HR Operations
to manage end-to-end HR functions for a 60+ employee organization. The role encompasses Payroll, Statutory Compliance, HRMS (Keka), Employee Lifecycle Management, Performance Management, Employee Engagement, and oversight of Talent Acquisition. The ideal candidate will demonstrate strong ownership, discipline, confidentiality, and the ability to independently manage HR operations in a fast-paced environment.

Key Responsibilities
HR Operations & Employee Lifecycle

• Manage the complete employee lifecycle: onboarding, induction, confirmation, transfers, and separations.
• Ensure accurate maintenance of HR documentation, employee records, and statutory files.
• Oversee attendance, leave, time tracking, and discipline adherence (9:00 AM–6:00 PM shift).
• Maintain and update employee data in HRMS.
• Coordinate with Finance, IT, and Admin teams for seamless lifecycle processes.

Payroll & Compliance

• Process monthly payroll with 100% accuracy and timely closure.
• Ensure statutory compliance with PF, ESIC, PT, Bonus, Gratuity, and Shops & Establishment Act.
• Maintain statutory registers, compliance documentation, and audit-ready records.
• Coordinate payroll reconciliations, audits, and compliance reviews with Finance.
• Conduct periodic HR audits to ensure compliance and process adherence.

HRMS Management (Keka Preferred)

• Manage HRMS workflows including attendance, leave, approvals, and regularizations.
• Ensure data accuracy across all HRMS modules.
• Train employees and managers on HRMS usage and best practices.
• Identify gaps and drive automation to reduce manual processes.

Talent Acquisition Oversight

• Support sourcing, screening, interview coordination, and closure of key roles.
• Manage recruitment agencies and optimize hiring costs.
• Maintain hiring trackers, interview scorecards, and candidate MIS.
• Strengthen employer branding across platforms such as Naukri and LinkedIn.
• Share weekly hiring updates with management.

Employee Engagement, Culture & Retention

• Plan and execute monthly employee engagement initiatives.
• Conduct pulse surveys and feedback sessions.
• Address employee grievances with confidentiality and fairness.
• Support retention strategies and culture-building programs.

Performance Management

• Manage annual appraisal cycles, mid-year reviews, and goal-setting processes.
• Support managers with KPI setting and performance documentation.
• Track performance issues and assist in PIP implementation.
• Maintain appraisal records and ensure adherence to timelines.

HR Policies & Process Improvement

• Draft, update, and enforce HR policies and SOPs.
• Improve HR workflows through process re-engineering and automation.
• Ensure consistent policy implementation across the organization.
• Prepare HR dashboards and submit monthly HR reports to management.

Exit Management

• Manage resignation workflows and notice period tracking.
• Conduct exit interviews and maintain exit documentation.
• Coordinate full-and-final settlements, clearances, and asset handovers.
• Analyze exit trends and provide insights to support retention initiatives.

Candidate Profile
Must-Have Skills

• Minimum 10 years of experience in HR Operations (mandatory).
• Strong expertise in payroll processing, statutory compliance, and labor laws.
• Hands-on experience with HRMS (Keka preferred).
• 3–5 years of exposure to Talent Acquisition.
• Excellent communication, people management, and discipline enforcement skills.
• High ownership, confidentiality, and attention to detail.
• Ability to independently manage HR operations in a dynamic environment.

Preferred Qualifications

• MBA/PGDM in Human Resources.
• Experience managing HR Operations for organizations with 60–200 employees.
• Background in manufacturing, export, e-commerce, or fast-growing companies.