Manager Client Operations

1 week ago

Lucknow, Uttar Pradesh, India HSBC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job description

Some careers open more doors than others.

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor:

International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world's most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. HSBC Asset Management, the investment management business of the HSBC Group, invests on behalf of HSBC's worldwide customer base of retail and private clients, intermediaries, corporates and institutions through both segregated accounts and pooled funds. HSBC Asset Management connects HSBC's clients with investment opportunities around the world through an international network of offices in 23 countries and territories, delivering global capabilities with local market insight.

Principal Responsibilities

  • To ensure timely and error free reporting of transactions received at the Investor Service Centre.
  • Manage customer communication effectively in order to have timely resolution
  • Excel in distribution services & investor services with special focus on corporate customers
  • Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner
  • Explore and process efficiency suggestions and contribute to achieve customer delight
  • Comply with applicable regulatory requirements on qualifications required for the job profile
  • Contribute to the knowledge management initiative of the customer service team.
  • Contribution to recruitments / contingency / leave planning
  • Ensure compliance to the process manual and FIM
  • Excel in the monthly reporting process

Requirements

  • A good understanding of mutual fund/security markets
  • Good verbal and written communication, team and interpersonal skills
  • The inclination to work in a client facing role, with a bent of mind for 'service'
  • Ideally a post graduate / minimum 2 plus years of experience in a client-facing role involving Service, Query Handling
  • Knowledge of local language will be an advantage
  • Valid NISM certification.

The location for this role is Gorakhpur, India

Useful Link

Link to Careers Site: Click HERE

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Global Asset Management (India) Private Ltd

  • Client Servicing Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India Paracosm Entertainment Private Limited Full time ₹ 4,20,000 - ₹ 8,40,000 per year

    About the RoleAt Paracosm Entertainment Pvt. Ltd., theManager – Client Servicingplays a pivotal role in driving client relationships, leading teams, and ensuring flawless project execution. This role is ideal for someone with proven experience in managing high-value clients, leading campaigns, and delivering exceptional event and brand experiences.As a...

  • Operations Manager

    2 days ago

    Lucknow, Uttar Pradesh, India BarkRightOfficial Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionBark Right | Pet Care. Simplified.Bark Right is a modern pet-tech platform that will be launching soon. Built to make dog parenting safe, easier and more reliable. Bringing together services that matter most to pet families.Our Mission: To transform pet care into a seamless, stress-free experience.Our Vision: To be India's most trusted...

  • Operations Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India Hind Institute of Medical Sciences & Hospital Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Join a leading healthcare institution dedicated to excellence in patient care and hospital operations. We are expanding our team and looking for committed professionals:Position- Operations ManagerExperience- Min. 10 yearsSound knowledge of hospital operations and workflowAbility to manage daily activities and interdepartmental coordinationStrong...

  • Manager - Operations and Service

    14 hours ago

    Lucknow, Uttar Pradesh, India Bajaj Finance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Manager - Operations and Service - About The Role Manager - Operations and ServiceJob PurposeThis position is open with Bajaj Finance Ltd.- Managing the processing of Two-Wheeler business disbursement process.- Publishing & tracking of MIS.Duties and ResponsibilitiesPrincipal AccountabilitiesProjects and Initiatives:- Driving the QC process of Two Wheeler...

  • Operations Manager

    7 days ago

    Lucknow, Uttar Pradesh, India RML Mehrotra Pathology Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role SummaryThe Operations Manager will oversee day-to-day operational efficiency across RML Mehrotra Pathologys laboratories, collection centres, and home collection network. The role ensures adherence to quality standards, regulatory compliance, process optimization, and patient satisfaction, while supporting business growth.Key ResponsibilitiesOperational...

  • Human Resource Operations Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India Indelible Technology Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Recruit Staff (IT & Field)Payroll ManagementPerformance reviewImplement HR policiesDevelop and deploy training contentSupport operations, monitor monthly target Vs actual performanceDaily report to senior managementSubmit Document to client

  • Client Partner

    6 days ago

    Lucknow, Uttar Pradesh, India Keya Anand Solutions Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Source and screen profiles as per client requirements, ensuring quality and fit.Manage end-to-end recruitment for client requirements using company tools and resources.Act as the primary point of contact to maintain and grow strong client relationships.Drive business development initiatives through cold calling, networking, and client meetings.Oversee...

  • Pharmacy Operations Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India Chandan Healthcare Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Roles and ResponsibilitiesOversee day-to-day operations of pharmacies across assigned branches/locations.Ensure smooth functioning of retail outlets, including stock management, billing, and compliance.Monitor and control inventory levels to minimize shortages, expiries, and pilferages.Implement company SOPs and ensure adherence to regulatory and statutory...

  • Director of Operations

    2 weeks ago

    Lucknow, Uttar Pradesh, India TP Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    As the Operations Manager in the e-commerce domain, your role will involve managing end-to-end operations, implementing company-wide strategies, and aligning with stakeholders to make decisions for operational activities and set strategic goals. Your main responsibility will be planning and monitoring the day-to-day running of the business to ensure smooth...

  • Center Operation Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India Frankfinn Full time

    •    Managing the entire operations of the center •    Ensure high-quality training delivery and student placement.•    Managing student fee collections•    Making daily reports •    Handling student certification.•    Ensuring excellent student attendance and minimizing dropouts•    Upselling through student...