Operations Manager

2 days ago

Lucknow, Uttar Pradesh, India RML Mehrotra Pathology Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role Summary

The Operations Manager will oversee day-to-day operational efficiency across RML Mehrotra Pathologys laboratories, collection centres, and home collection network. The role ensures adherence to quality standards, regulatory compliance, process optimization, and patient satisfaction, while supporting business growth.

Key Responsibilities

Operational Management

  • Supervise end-to-end operations of laboratory processes, collection centres, and home collection teams.
  • Ensure smooth coordination between logistics, phlebotomy, lab technicians, and customer care.
  • Maintain stock of consumables, reagents, and equipment through proper vendor management.
  • Implement process improvements to increase efficiency and reduce turnaround time (TAT).

Quality & Compliance

  • Ensure strict compliance with NABL, NABH, and other regulatory standards.
  • Monitor adherence to SOPs, biosafety, and hygiene protocols.
  • Coordinate with Quality Assurance team for audits, certifications, and corrective actions.

People Management

  • Manage and supervise teams (technicians, phlebotomists, collection executives, support staff).
  • Plan and monitor staff schedules, training, and performance evaluations.
  • Foster a culture of discipline, teamwork, and patient-centric service.

Customer & Patient Experience

  • Ensure high-quality patient service, minimal complaints, and quick grievance redressal.
  • Monitor call centre/home collection response, TAT, and reporting accuracy.
  • Work with marketing and CRM teams to strengthen patient engagement.

Reporting & MIS

  • Generate and review daily/weekly/monthly operational reports.
  • Track key performance metrics patient volumes, revenue, TAT, and service quality.
  • Present operational insights to management and suggest data-driven improvements.

  • Operations Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India BarkRightOfficial Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionBark Right | Pet Care. Simplified.Bark Right is a modern pet-tech platform that will be launching soon. Built to make dog parenting safe, easier and more reliable. Bringing together services that matter most to pet families.Our Mission: To transform pet care into a seamless, stress-free experience.Our Vision: To be India's most trusted...

  • Operations Manager

    5 days ago

    Lucknow, Uttar Pradesh, India Marc Laboratories Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Role & responsibilities1. Overseeing Daily Operations:Ensuring smooth workflow:Operations managers are the backbone of daily operations, ensuring that processes run smoothly and efficiently.Managing resources:This includes allocating and managing resources like personnel, materials, and equipment to optimize productivity.Monitoring performance:They track key...

  • Operations & Marketing Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India UMANG CURE PRIVATE LIMITED Full time ₹ 10,00,000 - ₹ 18,00,000 per year

    Position Title:Operations and Marketing ManagerReports To:Director / Business HeadLocation:LucknowExperience Level:3-5 years (IIM/Top B-School preferred)Salary – 12 Lacs to 18 LacsRole OverviewThe Operations and Marketing Manager will be responsible for driving seamless business operations while formulating and executing innovative marketing strategies....

  • Operations Security Manager

    7 days ago

    Lucknow, Uttar Pradesh, India Omax Security Services Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionOmax Security Services Private Limited (OSSPL) is an independent professional services provider specializing in security and outsourced services. We invest heavily in training, staffing, payroll management, compliance, and integrated facilities management services. Our aim is to deliver exceptional results, enhancing the productivity and...

  • Pharmacy Operations Manager

    5 days ago

    Lucknow, Uttar Pradesh, India Chandan Healthcare Full time ₹ 5,00,000 - ₹ 25,00,000 per year

    Roles and ResponsibilitiesOversee day-to-day operations of pharmacies across assigned branches/locations.Ensure smooth functioning of retail outlets, including stock management, billing, and compliance.Monitor and control inventory levels to minimize shortages, expiries, and pilferages.Implement company SOPs and ensure adherence to regulatory and statutory...

  • Sales and Operation Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India QPLUS STAFFING GLOBE Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Develop & execute strategies to acquire new clients& grow existing accounts.Manage end to end staffing operationsTrack metrics, prepare reports & provide insights to senior management.Drive sales for IT and non-IT staffing services.

  • Warehouse Operations Manager

    2 days ago

    Lucknow, Uttar Pradesh, India GoodEnough Energy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionGood Enough is an innovative energy storage provider that specialises in pioneering Energy Storage Systems (ESS). We deliver decentralised, highly efficient systems designed for optimum sustainability. Our solutions harness the full potential of renewable energy, significantly reducing CO2 emissions and enhancing grid reliability. With a...

  • Operations Manager

    6 days ago

    Lucknow, Uttar Pradesh, India Jobs Thinker Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Supervise day-to-day Retail & Army Polyclinics fulfillment operationsLead a team of 10-15 staffEnsure the timely dispatch of medicines to all partiesSubmit relevant MIS/Tax reports on a required basis.Should be familiar with pharma ERP, Marg.

  • Manager - Operations And Service, Wheels Operations, Yard Operations

    6 days ago

    Lucknow, Uttar Pradesh, India Bajaj Finserv Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Operations And ServiceLucknowPosted On05 Sep 2025End Date05 Sep 2026Required Experience3 - 4 YearsBASIC SECTIONJob LevelGB03Job TitleManager - Operations And Service, Wheels Operations, Yard OperationsJob LocationCountryIndiaStateUTTAR PRADESHRegionNorthCityLucknowLocation NameLucknowTierTier 2SkillsSKILLSKILLS AS PER JDMinimum QualificationOTHERSJOB...

  • Branch Operations Manager LAP

    7 days ago

    Lucknow, Uttar Pradesh, India Credifin Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCredifin Limited is a financial services company based in Jalandhar, Punjab, India. As a growing player in the financial sector, Credifin Limited provides a range of banking and financial solutions to meet the needs of a diverse customer base. The company prides itself on its commitment to innovation, customer service, and operational...