Sales and Process Trainer
17 hours ago
Job Title:
Insurance Sales Trainer (BPO NHT/OJT)
Company- GLOBIVA
Location: Sector 18, Gurgaon (Haryana)
Experience: Minimum 1-3 years in Sales Training (Insurance domain preferred)
Working Days: 6 Days (Monday Saturday)
About the Role:
We are looking for an energetic and skilled Insurance Sales Trainer to deliver New Hire Training (NHT) and On-the-Job Training (OJT) for our insurance sales process. The trainer will be responsible for enhancing sales effectiveness, improving conversion ratios, and ensuring compliance in every interaction.
Key Responsibilities:
- Conduct NHT sessions for new joiners on insurance products, sales process, and compliance.
- Deliver OJT coaching to drive sales performance, soft skills, and objection-handling.
- Train agents on needs-based selling, upselling, and cross-selling techniques.
- Develop training content, sales role plays, and product knowledge sessions.
- Monitor trainee performance during nesting period and provide timely feedback.
- Collaborate with Operations, Quality, and Product teams to close performance gaps.
- Maintain detailed MIS/reports on training effectiveness and sales readiness.
- Conduct refresher trainings to boost sales productivity of existing employees.
Required Skills & Qualifications:
- Graduate in any discipline (Insurance certification/licensing is an advantage).
- 13 years of experience in insurance sales training in a BPO or BFSI setup.
- Strong knowledge of life/general insurance products and sales practices.
- Excellent communication, presentation, and motivational skills.
- Hands-on experience in sales coaching, role plays, and objection-handling.
- Proficiency in MS Office (Excel, PowerPoint, Word).
What We Offer:
- Competitive salary and performance-based incentives.
- Exposure to leading insurance brands and sales processes.
- Growth opportunities in training and leadership roles.
Contact Person
HR Supriya
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