
Process Trainer
2 days ago
Job Title: Process Trainer BFSI Account (Domestic Process)
Location: Gurgaon
Experience: 1-5 Years
Shift: Rotational Shifts (Including Night Shifts, if required)
Job Summary:
We are seeking an experienced and enthusiastic Process Trainer with a background in the banking domain to join our training team for a domestic voice/non-voice process. The ideal candidate will be responsible for delivering engaging and effective training sessions, ensuring the continuous development of new hires and existing staff, and enhancing overall process knowledge and performance.
Key Responsibilities:
- Execute training programs as per the business needs, ensuring smooth facilitation and timely delivery.
- Evaluate training effectiveness through assessments, feedback, and performance tracking.
- Observe and mentor trainees during OJT/production to ensure skill application and improvement.
- Regularly share training progress and pending updates through structured reports/MIS to the operations team.
- Keep training content up to date by reviewing and updating materials periodically in line with process or product changes.
- Participate in internal and external calibrations to align training outcomes with business expectations.
- Identify Training Needs (TNI) and conduct refresher/up-skilling sessions accordingly.
- Conduct knowledge checks for both new hires and production staff to assess understanding and retention.
Required Skills and Qualifications:
- Strong command over English both written and verbal communication.
- Prior experience in handling training for travel process (mandatory).
- Strong customer/client handling skills with an understanding of travel-related processes.
- Willingness to work in all shifts as per business requirements.
- Experience in training delivery- product, process, soft skills, or upskilling.
- 1-5 years of relevant experience in process training (line trainer experience will also be considered).
- Must have previous experience in the banking industry/domain.
Preferred Candidate Profile:
- Candidates currently residing in or willing to relocate to Delhi / NCR
- Exposure to banking process is highly preferred.
- Self-driven, proactive, and adaptable to fast-paced environments.
If you meet the above criteria and are passionate about facilitating impactful learning in the BFSI domain, we encourage you to apply and be part of a growing team.
Weblink
Location - Gurgaon
-
process trainer
16 hours ago
Gurgaon, Haryana, India Global Services Full time ₹ 3,00,000 - ₹ 6,00,000 per yearSales Trainer Process - Samsung - Hardcore sales Sk trainer should be excellent in English comms, shud be from BPO, Graduation mandatory, and shud have sales background as trainer.Immediate joiner - 5 days working 2 rotational weekoff - Upto 6lpa
-
Process Trainer
16 hours ago
Gurgaon, Haryana, India Ideolon Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole: Process TrainerOverview: We are seeking a dynamic and experienced Process Trainer to join our team. The ideal candidate will be responsible for delivering effective training programs for new hires and existing staff, ensuring a thorough understanding of process workflows, client-specific procedures, and quality standards. The Process Trainer will play...
-
Process Trainer
6 days ago
Gurgaon, Haryana, India Defitex Innovative Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionDefitex Innovative Solutions excels in Workforce Management, Field Sales & Marketing, and Talent Acquisition. We offer Skill Development and Corporate Training Programs to elevate team capabilities. Our services include Contract Staffing, Payroll Management, Data Analytics, and Market Surveys. We also provide GTM Strategy, Colleges & PDP...
-
Process Trainer
17 hours ago
Gurgaon, Haryana, India IGT Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition : Process Trainer |IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure...
-
Urgent) Process Trainer
4 weeks ago
Gurgaon, Haryana, India Wizfair Travels Full timeJob DescriptionUrgent Hiring: US Travel Customer Support Trainer (US Shift)Location: Gurugram (Wizfair travel)Industry: Must have experience in US Travel DoaminExperience: Minimum 3 YearsShift: US Shift (5 Day Working)Joining: Immediate Joiners PreferredRequirements:Proven experience as a Sales Trainer in the travel industryStrong knowledge of US Travel...
-
Hiring For Process Trainer
2 days ago
Gurgaon, Haryana, India Radical Minds Full time ₹ 9,00,000 - ₹ 12,00,000 per year*Job Summary:*We're seeking an experienced Process Trainer to join our BPO team. As a Process Trainer, you will be responsible for designing, developing, and delivering training programs to ensure that our employees have the necessary skills and knowledge to perform their job duties efficiently and effectively.*Key Responsibilities:**Training Program...
-
Process Trainer
6 days ago
Gurgaon, Haryana, India Policybazaar Full time ₹ 1,20,000 - ₹ 3,60,000 per yearJob Description Process Trainer - InsuranceLocation Gurgaon - Sec 446 Days WorkingJob ResponsibilitiesIdentifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.Coordinate training schedule, set up, creation of training materials and follow-up.Training new employees in areas including sales...
-
Healthcare Trainer
14 hours ago
Gurgaon, Haryana, India Job World Full time ₹ 6,50,000 - ₹ 7,80,000 per yearWe are hiring for RCM trainer for US healthcare process. Candidate should have experience in RCM process as a trainer atleast for 1 year.Salary uptop 6.5 LPAContact Shruti Diksha
-
International Process Trainer
12 hours ago
Gurgaon, Haryana, India IGT Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob DescriptionIGT Solutions is hiring an enthusiastic and experienced Process Trainer to join our dynamic team supporting International Travel operations in a contact center environment. The ideal candidate will be responsible for delivering impactful training programs, improving team performance, and ensuring a seamless learning experience that aligns with...
-
Gurgaon, Haryana, India Creative Indians Full time ₹ 1,04,000 - ₹ 1,30,878 per yearNeed Immediate JoinersMust have Min 2+yrs exp as Process Trainer from International Customer Service process BPO.Trainers from International Voice process requiredUS ShiftsExcellent Comms requiredCall send CV