Service In-charge
6 days ago
We are looking for an experienced and responsible Service Incharge to manage daily service operations, coordinate technicians, communicate with customers, and ensure smooth and timely service delivery.
Key Responsibilities
- Manage day-to-day service department operations
- Assign tasks to technicians and monitor performance
- Handle customer calls, complaints, and service scheduling
- Ensure timely completion of installation, repair, and maintenance jobs
- Maintain service reports, documentation, and job cards
- Check spare parts availability and coordinate with stores
- Train and guide service technicians
- Ensure adherence to safety and company standards
- Provide weekly and monthly service performance reports to management
*
- Qualifications & Skills
- Any Graduation / Diploma(mechanical)
- Minimum 3–5 years experience in service coordination or service management (Refrigeration/HVAC preferred)
- Strong communication and customer-handling skills
- Ability to manage teams and work under pressure
- Basic computer knowledge (MS Excel, Service CRM preferred)
- Technical understanding of refrigeration systems is an added advantage
Job Type: Full-time
Pay: Up to ₹30,000.00 per month
Benefits:
- Food provided
- Leave encashment
- Provident Fund
Work Location: In person
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