Front Office Executive

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Front office Executive   – Client Account (Chennai) What this job involves: About the role· Objective of the role:Ø  We are looking for an experienced Front office Executive to oversee all Soft Service IFM activities. The Front office Executive will report to Assistant Facility Manager. The ideal candidate will be well-organized and able to lead a large team and showcase phenomenal efficiency to ensure our business's accommodation is problem-free and safe so that employees can work under the best conditions.ResponsibilitiesLead the vendor management team in the delivery of facility management servicesEnsure 100 % upkeep of client facilities at all the time  Ensure the scope of work based on Service Level Agreement between Client and JLL,Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractorsMaintain all records related to the performance of facility management operations on Client siteEnsuring that the subcontractors are meeting their commitments on scheduled delivery of trainingsTrain team members on all Quality policies & proceduresGeneral Administration & ManagementClient /Guest service ExperienceManage Visitor Management SystemMonitor Physical Security activityMIS /MMR reportInvoice tracker preparationStore Management/Key managementStock register and material consumption recordHelp Desk management daily basePerform facility inspections and report on condition affecting operations;Immediate respond when as an emergencies,Comply with all safety procedures and requirements.Support for an Engineering & Operational maintenancesPrepare and Support for an Internal and External Audits Periodically inspect the logbooks, checklists, Register and weekend schedules for a better management of Facility serviceSounds like you? To apply you need to be: Experience & Education3 years minimum experience as Front Office Executive or relevant positionWell-versed in IFM operations and facilities management best practicesGraduate / Diploma in Hospitality with 3 years' Work Experience in IFM/ HospitalityGood Nonverbal communication skillsMust have keen learning skills in accordance with the dynamic nature of the client businessManage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverablesVendor Management , Scheduled Reports , Facility Trackers , MMR , SLA , Client Management  Builder CoordinationBehavioural CompetenciesStrategic Thinking & LeadershipExcellent verbal and written communication skillsExcellent organizational and leadership skillsExperience working in heavily matrixed environments and leading by influence What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Location: On-site –Chennai, TNScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.