Recruiter
3 days ago
Job Description:
We are looking for a dynamic and driven BPO/KPO Recruiter to join our HR team. The ideal candidate will have a strong understanding of the BPO and/or KPO industry and be responsible for sourcing, screening, and hiring candidates for voice, non-voice, and support roles. The candidate should have strong communication skills and the ability to handle multiple tasks efficiently.
Key Responsibilities:
• Source candidates using various platforms (job portals, social media, internal database, referrals, etc.).
• Screen resumes and applications to identify potential candidates.
• Conduct telephonic or video interviews to assess candidate suitability.
• Coordinate and schedule interviews with hiring managers.
• Manage end-to-end recruitment process from sourcing to onboarding.
• Build a pipeline of qualified candidates for future hiring needs.
• Maintain recruitment reports, trackers, and documentation.
• Ensure a positive candidate experience throughout the hiring process.
• Stay updated on industry trends and best practices in BPO/KPO hiring.
• Work on bulk and niche hiring based on project requirements.
Key Skills and Qualifications:
• Minimum 1 year of experience in BPO/KPO recruitment.
• Familiarity with job portals like Naukri, Monster, Indeed, and LinkedIn.
• Strong interpersonal and communication skills.
• Ability to manage multiple requirements and meet tight deadlines.
• Good understanding of BPO/KPO job roles (voice, non-voice, tech support, etc.).
• Experience in volume hiring is a plus.
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