Telesales Executive

2 days ago

Chandrasekharpur Bhubaneswar, India Progress Technology Private Limited Full time ₹ 2,40,000 - ₹ 3,00,000 per year

*About Us:*

Progress Technology Pvt Ltd is a leading travel and booking platform providing a wide range of services including hotel bookings, activities, and self-drive car rentals. Our platform, , is dedicated to offering the best travel experiences to our customers, backed by our excellent customer support team. We are now looking for dynamic and motivated individuals to join our team as Customer Sales Associates.

*Job Description:*

As a Customer Sales Associate, you will be the first point of contact for our customers. Your primary responsibility will be to handle customer inquiries, provide information about our products and services, and convert leads into sales. You will also assist customers with bookings and provide exceptional service to ensure a smooth and pleasant experience.

*Key Responsibilities:*

- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

- Provide detailed information about our products and services.

- Assist customers with bookings, modifications, and cancellations.

- Convert inquiries into sales by understanding customer needs and offering suitable solutions.

- Handle customer complaints and provide appropriate solutions and alternatives within the time limits.

- Maintain a positive and empathetic attitude toward customers at all times.

- Keep records of customer interactions and transactions.

- Follow communication procedures, guidelines, and policies.

- Achieve sales targets set by the company.

- Proactively contact hotels and assist them in listing their properties on our website.

- Build and maintain strong relationships with hotel partners to ensure ongoing collaboration and mutual satisfaction.

*Requirements:*

- High school diploma or equivalent; a bachelor's degree in Business, Marketing, or a related field is a plus.

- Proven experience in a sales or customer service role.

- Fluency in Hindi, English, or any other regional language.

- Excellent communication and interpersonal skills.

- Strong problem-solving abilities.

- Ability to work independently and as part of a team.

- Proficiency in Microsoft Office and CRM software.

- Flexibility to work various shifts including weekends and holidays.

- Passion for the travel industry and a desire to help customers create memorable experiences.

*Salary:*

₹12,000 to ₹25,000 per month, depending on interview performance and experience.

*What We Offer:*

- Competitive salary and performance-based incentives.

- Comprehensive training and development programs.

- Opportunities for career growth and advancement.

- Flexible working hours.

- Employee discounts on travel bookings.

- Supportive and collaborative work environment.

*How to Apply:*

Interested candidates are invited to send their resume and a cover letter explaining why they are the best fit for this role to [](mail ) or contact us at with the subject line "Application for Sales Executive."

Join us at Progress Technology Pvt Ltd and help us provide exceptional travel experiences to our customers worldwide

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