Lead Support Analyst, Servers, Information Technology
3 days ago
- Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7 service
- Manage, maintain, and troubleshoot Linux servers, including server upgrades, configurations, and maintenance tasks. Provide L1,L2,L3 level server support similar to current team
- Proficient in Red Hat Enterprise Linux (RHEL) versions 6,7,and 8. Manage, coordinate, and implement software upgrades, patches, hot fixes on servers
- Create and modify scripts or applications to perform tasks(Ansible, Bash)
- Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
- Collaborate with other teams and team members to develop automation strategies and deployment processes
- Provide weekend support on scheduled weekend changes
- Provide on-call support during off hours if needed
- Participate in Disaster Recovery and BCP drills
- Manage Physical server infrastructure using remote access
- Manage and maintain virtual machines in internal ESX farm as well as in AWS
- Build new physical and virtual servers as per standards
- Fault finding, analysis and of logging information for reporting of performance exceptions
- Proactively monitoring system performance and capacity planning
- Knowledge on servers installed with cluster software and databases.
Requirements
- (Mandatory) [Bachelor's / Master's] degree or above in Computer science, Electronics discipline
- (Mandatory) Minimum [7] years of relevant experience in Red Hat Linux administration Please refer to the below minimum years of experience table for reference.
- (Optional) Candidates with less experience will be considered as [title with junior level] – Sr Infra Analyst
- (Optional) Extensive knowledge in / Proficient in / Good command of / Experience in / Proven ability in kubernetes platforms, VMWare and SAN management and concepts
- (Optional) In-depth understanding of / Sound understanding of / Demonstrated familiarity with [product/market] RHEL 7, 8, 9
- (Mandatory) Strong [analytical and quantitative / interpersonal / organizational / problem-solving / project management skills
- [able to work independently / attention to details / result-driven/ self-motivated / self-starter / proactive mindset / enthusiastic/ a team player]
- (Mandatory) Excellent command of / fluent in both spoken and written [language] , English
- (Optional) Certified as / Licensed with [relevant certification/license] – RHCE, VCP
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