Lead Support Analyst, Trading Applications, Information Technology

2 days ago

Pune, Maharashtra, India CITIC Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Key Areas of Responsibilities
  • Ensure excellent 24x7 Operation of CLSA's core mission-critical Trading application stack.
  • Act as the SME for all OMS/EMS (primary) and CLSA reference data / reporting (Secondary)
  • Work on Trading Operations for Asia's Leading Brokerage's Global Front Office Systems
  • Interact with Dealers/Traders/Business Heads across the globe as required
  • Global role covering Execution Services
  • Partner closely with Application Development and Support teams to rollout new services seamless and efficiently.
  • Act as a mentor to train junior staff and Ensure that the estate is instrumented and monitored effectively
  • Establish and maintain an effective framework that provides a comprehensive management controls to protect the Confidentiality, Integrity and Availability of CLSA's information assets.
  • Participate in on-call support rotation
  • Schedule and document regular changes according to company's change management rules & guidelines
  • Ensure that production environment is kept stable and efficient
  • Adherence to CLSA documented  governance guidelines
  • Provide at all times an excellent, fast and responsive service to other teams

Requirements

  • Bachelor's / Master's in IT/Computer science degree is ok
  • At-least 6-7 years of relevant experience in Front office Trading application support / Implementation and related Server Infrastructure with total years of experience of 10-12 years.
  • Experience working in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank.
  • Development and Production support experience with good problem solving and trouble shooting skills.
  • Must have exposure to working directly with end customers/business, vendors, other project stakeholders as needed.
  • Prefer candidates with regional experience
  • Excellent command of / fluent in both spoken and written English.
  • Open to candidates from all locations – preference is right fit to the role
  • Good technical knowledge in SQL and Unix
  • Strong Stakeholder management for application related stakeholders
  • ITIL process adherence (change, release, incident, problem management)
  • Java and Perl skills is added advantage
  • Knowledge of SQL Tuning and debugging
  • Knowledge of Gigaspaces and Tibco.

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