Senior Executive IT

20 hours ago

Kollam, Kerala, India KIMS Valiyath Full time ₹ 25,000 - ₹ 28,000 per year

We are seeking a dedicated and hands-on IT Executive – Hardware Specialist to manage and maintain the hospital's IT infrastructure. The ideal candidate will have strong expertise in hardware troubleshooting, system maintenance, and user support, ensuring the smooth functioning of all IT systems across departments. experienced Executive– IT (Networking, Hardware, Software) to support and enhance the hospital's IT infrastructure, operations, and support systems. The ideal candidate must have prior experience working in a hospital or healthcare environment, with a strong understanding of health information systems, data security, and end-user support in a clinical setting.

Job Title: IT Executive – Hardware Support
Department: Information Technology
Industry: Healthcare / Hospital

Job Summary:

We are looking for a proactive and technically skilled IT Executive to manage and resolve hardware-related issues within a hospital environment. The ideal candidate should be experienced in handling computer hardware, printers, scanners, networking devices, and other IT peripherals, and must respond swiftly to IT complaints to ensure seamless hospital operations.

Key Responsibilities:

  • Provide onsite support for all hardware-related issues across hospital departments
  • Install, configure, and maintain desktops, laptops, printers, biometric devices, and network equipment
  • Troubleshoot hardware failures, system crashes, and peripheral malfunctions promptly
  • Coordinate with vendors for warranty claims, AMC services, and equipment repairs
  • Maintain asset inventory of IT equipment and perform routine health checks
  • Assist in the setup and relocation of systems during department shifts or renovations
  • Ensure smooth operation of HIS (Hospital Information System) terminals and backup solutions
  • Support CCTV, access control, nurse call systems, and biometric attendance systems
  • Document daily IT issues, resolutions, and maintain log reports
  • Collaborate with the central IT team for system upgrades, patches, and rollouts
  • Provide first-line user support for basic software and network issues
  • Attend to IT-related complaints raised by hospital departments and ensure timely resolution.
  • Install, configure, and maintain IT hardware and network devices as per requirements.
  • Monitor and manage LAN/WAN connectivity issues and coordinate with vendors/ISPs as needed.

Qualifications and Skills:

  • Diploma or Bachelor's degree in Computer Science / IT / Electronics or related field.
  • Minimum 1–3 years of experience in hardware and desktop support, preferably in the hospital or healthcare sector.
  • Strong knowledge of hardware troubleshooting and basic networking concepts.
  • Good communication skills and ability to coordinate with multiple departments.
  • Willingness to work in shifts and provide on-call support if required.
  • Ability to work under pressure in a fast-paced hospital environment.

Key Attributes:

  • Proactive and solution-oriented approach.
  • Strong sense of responsibility and urgency.
  • Team player with a customer-focused mindset.
  • Attention to detail and documentation.

Job Types: Full-time, Permanent

Pay: ₹25, ₹28,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Experience:

  • Nursing: 1 year (Preferred)

Work Location: In person

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