
Head Air Export
3 days ago
We are looking for a senior leader to head the Air Export & Forwarding division for our Gujarat region. The role carries full responsibility for operations, profitability, compliance, airline relations, and team leadership, while working closely with Sales, MIS, and Finance/Credit Control teams.
Key Responsibilities
Business & Profitability
- Own the P&L for Air Export & Forwarding in Gujarat and deliver budgeted revenue, tonnage and margins.
- Support Sales with market intelligence, pricing inputs, and client retention strategies.
- Negotiate with airlines, consolidators, and agent networks for competitive rates and reliable space.
- Operations & Compliance
- Lead end-to-end air forwarding operations: booking, MAWB/HAWB issuance, consolidations, uplift, and POD.
- Ensure 100% compliance with DGCA, IATA, Customs, and SEZ regulations.
- Oversee handling of time-sensitive, pharma, DG, and perishable cargo.
Team Leadership
- Lead and mentor the Air Export operations & documentation team.
- Define KPIs and ensure process discipline, service quality, and compliance.
- Drive training and staff development.
- Coordination & Controls
- Work closely with Sales for client acquisition/retention.
- Align with the MIS team for performance reporting and analysis.
- Coordinate with Credit Control & Finance to ensure accurate billing, cost control, and timely collections.
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