Executive Ecommerce Operations

1 day ago


Aluva, Kerala, India VStar Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Responsible for successfully operating the e-commerce operations of the Omni location and providing guidance to the team for driving sales, managing e-commerce operations and logistics management Role & responsibilities

E-Commerce Operations

  • Assume full responsibility and accountability for the effective day-to-day e-commerce operations.
  • Collaborate with the team to ensure accurate processing of e-commerce orders.
  • Monitor inventory levels to meet customer demand.
  • Handle order processing for brand websites and marketplace operators.
  • Ensure accurate billing and packing as per the defined process.
  • Manage data related to orders and returns.
  • Coordinate with logistics partners and marketplace teams.
  • Monitor and investigate all orders to minimize fraud.
  • Proactively identify operational problems, suggest solutions, and resolve issues independently.
  • Analyse data to monitor performance, plan improvements, and forecast demand.
  • Process Return Merchandise Authorizations
  • Manage last-mile delivery teams and vendors.


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