
Executive Ecommerce Operations
1 day ago
Responsible for successfully operating the e-commerce operations of the Omni location and providing guidance to the team for driving sales, managing e-commerce operations and logistics management Role & responsibilities
E-Commerce Operations
- Assume full responsibility and accountability for the effective day-to-day e-commerce operations.
- Collaborate with the team to ensure accurate processing of e-commerce orders.
- Monitor inventory levels to meet customer demand.
- Handle order processing for brand websites and marketplace operators.
- Ensure accurate billing and packing as per the defined process.
- Manage data related to orders and returns.
- Coordinate with logistics partners and marketplace teams.
- Monitor and investigate all orders to minimize fraud.
- Proactively identify operational problems, suggest solutions, and resolve issues independently.
- Analyse data to monitor performance, plan improvements, and forecast demand.
- Process Return Merchandise Authorizations
- Manage last-mile delivery teams and vendors.
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