D2C Ecommerce fulfilment Executive

4 days ago

Noida, Uttar Pradesh, India Herbal Chakra Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Description – D2C & E-Commerce Fulfilment Executive

Company: Herbal Chakra Pvt. Ltd.

Location: Noida

About Herbal Chakra

Herbal Chakra is a rapidly growing Ayurvedic and herbal wellness company backed by the reputed JCBL Group. Our brands — including Purely Yours and Herby Angel — are expanding across D2C and marketplace platforms such as Amazon, Flipkart, 1mg, and Shopify. We are seeking a proactive and detail-oriented professional to manage end-to-end order fulfilment and logistics operations across all online sales channels.

Job Description – D2C & E-Commerce Fulfilment Executive

We are looking for a driven individual who can manage the complete fulfilment process for D2C website and marketplace orders. The role involves coordinating with delivery partners, warehouse, telecalling, and e-commerce teams to ensure all customer orders are processed, shipped, and delivered on time — with minimum RTO and maximum operational efficiency.

Key Responsibilities

Order Fulfilment & Operations Management


• Handle daily order processing from D2C website, marketplaces, and other online channels.


• Ensure all orders are packed, dispatched, and shipped on time from the warehouse.


• Coordinate closely with the warehouse and operations teams to maintain smooth order flow.


• Monitor fulfilment timelines and resolve bottlenecks proactively.

Delivery & Partner Coordination


• Manage integrations and coordination with courier partners such as Delhivery, Shiprocket, Amazon Easy Ship, and others.


• Track shipments, resolve escalations, and ensure on-time deliveries.


• Handle NDR (Non-Delivery Reports), update statuses, and coordinate reattempts with telecalling and courier partners.


• Analyse delivery performance and implement corrective actions to reduce RTOs and failed deliveries.

Cross-Team Coordination


• Work closely with telecalling, customer support, and e-commerce teams to ensure accurate communication on delayed or undelivered orders.


• Coordinate customer confirmations for NDR cases and update systems accordingly.


• Collaborate with the marketing and e-commerce teams to ensure accurate inventory syncs and dispatch readiness during campaigns or sale events.

Inventory & Reporting


• Maintain updated records of dispatched, pending, and returned orders.


• Prepare daily MIS reports for order processing, RTOs, NDRs, and fulfilment efficiency.


• Track courier partner performance and highlight process improvement opportunities.

Skills & Qualifications


• Graduate in any discipline; MBA or logistics specialization preferred.


• 1–3 years of experience in e-commerce operations, D2C fulfilment, or logistics coordination.


• Strong understanding of platforms such as Shopify, Amazon, Flipkart, 1mg, and Shiprocket.


• Hands-on experience in handling NDRs, RTOs, and courier dashboard operations.


• Excellent coordination, communication, and problem-solving skills.


• Proficient in Excel, Google Sheets, and operational reporting.


• Detail-oriented, accountable, and able to work under tight deadlines.

Why Join Us

At Herbal Chakra, you'll be part of a fast-growing wellness company redefining Ayurveda for modern consumers. You'll have the opportunity to work closely with cross-functional teams, streamline operations, and directly contribute to customer experience and business growth.

  • Executive Assistant Intern

    5 days ago

    Noida, Uttar Pradesh, India D2C Ecommerce Full time ₹ 3,50,000 - ₹ 6,50,000 per year

    Company DescriptionD2C Ecommerce is India's first multi-D2C brand online platform that offers a variety of homegrown brands across multiple home and lifestyle categories. The company aims to provide aspirational products at affordable prices to cater to all age groups and income classes. D2C Ecommerce was founded in April 2022 by Manish Gupta, an industry...

  • Founder's Office and Accounts Intern

    2 weeks ago

    Noida, Uttar Pradesh, India D2C Ecommerce Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionD2C Ecommerce is India's first multi-D2C brand online platform that sells its own homegrown brands across multiple home and lifestyle categories. The company's mission is to provide aspirational products at affordable prices to every Indian household. Founded in April 2022 by industry veteran Manish Gupta, D2C Ecommerce offers a wide range...

  • Account Intern

    2 weeks ago

    Noida, Uttar Pradesh, India D2C Ecommerce Full time

    Company DescriptionD2C Ecommerce is India's first multi-D2C brand online platform that sells its own homegrown brands across multiple home and lifestyle categories. The company's mission is to provide aspirational products at affordable prices to every Indian household. Founded in April 2022 by industry veteran Manish Gupta, D2C Ecommerce offers a wide range...

  • Fresher Chartered Accountant

    1 week ago

    Noida, Uttar Pradesh, India D2C Ecommerce Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionD2C Ecommerce is India's first multi-D2C brand online platform that sells its own homegrown brands across multiple home and lifestyle categories. The company's mission is to provide aspirational products at affordable prices to every Indian household. Founded in April 2022 by industry veteran Manish Gupta, D2C Ecommerce offers a wide range...

  • Data Analytics Intern

    3 days ago

    Noida, Uttar Pradesh, India D2C Ecommerce Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Company DescriptionD2C Ecommerce is India's first multi-D2C brand online platform that sells its own homegrown brands across multiple home and lifestyle categories. The company's mission is to provide aspirational products at affordable prices to every Indian household. Founded in April 2022 by industry veteran Manish Gupta, D2C Ecommerce offers a wide range...

  • CA Fresher

    5 days ago

    Noida, Uttar Pradesh, India D2C Ecommerce Full time ₹ 54,00,000 - ₹ 90,00,000 per year

    Company DescriptionD2C Ecommerce is India's first multi-D2C brand online platform that sells its own homegrown brands across multiple home and lifestyle categories. The company's mission is to provide aspirational products at affordable prices to every Indian household. Founded in April 2022 by industry veteran Manish Gupta, D2C Ecommerce offers a wide range...

  • Ecommerce Executive

    2 days ago

    Noida, Uttar Pradesh, India SEREKO Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About UsWe're a fast-growing, consumer-first D2C skincare brand,SEREKO—India's first Psychodermatology brand. Learn more about us at Our mission is to create meaningful, memorable brand experiences—and the content we create plays a huge role in that journey. That's where you come in.We are seeking a highly organized and creativeInfluencer Marketing...

  • Fulfillment Associate

    7 days ago

    Noida, Uttar Pradesh, India Herbal Chakra Pvt Ltd. Full time ₹ 3,00,000 - ₹ 4,20,000 per year

    Job Description – D2C & E-Commerce Fulfilment Executive**Company:** Herbal Chakra Pvt. Ltd.**Location:** NoidaAbout Herbal ChakraHerbal Chakra is a rapidly growing Ayurvedic and herbal wellness company backed by the reputed JCBL Group. Our brands — including Purely Yours and Herby Angel — are expanding across D2C and marketplace platforms such as...

  • D2c Operations Manager

    2 weeks ago

    Noida, Uttar Pradesh, India FIG Living Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a D2C Operations Manager. Based in Noida, the D2C Operations Manager will be responsible for overseeing daily operations, managing logistics, and ensuring customer satisfaction. The role involves coordinating with various departments to streamline...

  • D2C Ecomm Manager

    2 days ago

    Noida, Uttar Pradesh, India SEREKO Full time US$ 60,000 - US$ 1,20,000 per year

    SEREKO - D2C Skincare BrandSEREKO is India's1st Psychodermatology Skincare brand, on a mission to revolutionise the Skincare industry by educating consumers and addressing the skin concerns arising out of mental stress and anxiety.You can read more about the brand on the website -Responsibilities:· Help SEREKO generatequalified traffic,increase brand...