Subject Matter Expert

1 day ago

Hyderabad, Telangana, India Clean Harbors Full time

Job Summary:
We are looking for a Subject Matter Expert (SME) in Quality and Process Excellence to join our team. The SME will drive quality frameworks, continuous improvement, and process optimization across our processes.

Key Responsibilities

  • Establish Quality frameworks (QC processes) across all functions, identify CTQs across all functions.
  • The candidate must be well versed with Quality aspects such as error reporting, conducting Root Cause Analysis (RCA), implementing corrective/preventive actions and track the effectiveness of these actions.
  • Use Continuous Improvement tools like Value Stream Mapping to optimize processes and eliminate waste.
  • Collaborate with Operations team to prioritize and complete (Continuous) Improvement projects and maintain project documentation, including status reports for timely closure of projects.
  • Conduct regular trainings on Continuous Improvement concepts and train staff in Quality aspects and Six Sigma concepts.
  • Support Process Excellence governance and communicate/ report key updates to leadership, dashboards, publish success stories etc
  • The candidate must be well versed with concepts of Failure Mode and Effect Analysis (FMEA) and coordinate with Ops, to ensure implementation of recommended actions.
  • Candidate must assist in devising and optimizing KPIs and benchmarks, review and update Standard Operating Procedures (SOPs) regularly.
  • Perform other related duties as assigned.

Experience/ Skills Required

  • 5 years of relevant experience (Preferred)
  • Skills Quality Experience (Preferred)
  • Good data-analytics skills (Preferred) & problem-solving skills
  • Proven ability to communicate complex information in simple terms for leadership reporting
  • Self-motivation with ability to work both independently and as a team
  • Ability to work with various functional teams at the GCC to identify process improvement opportunities. May require working with onsite stakeholders as well
  • Excellent interpersonal skills, facilitation, and presentation skills
  • Good planning and time management skills to drive projects to closure
  • Ability to work independently part of a small team in fast-paced environment to drive issues through to completion
  • Proven ability to communicate complex information in simple terms; be a positive influencer

Academic Background/ Skills Required

  • Graduate (any field)
  • Understanding of Six Sigma/ Lean/ Kaizen Methodologies (Desired)
  • PowerBI/ other Reporting Tool (Desired)
  • SQL, Query Building, VBA and Adv Excel, Macros & Automation (Desired)

Work Timings
Hyderabad: 03:00 PM - 12:00 PM IST and should be willing to work from office (mandatory) with global working windows.

Responsibilities
QUALIFICATIONS

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