Subject Matter Expert

1 day ago

Hyderabad, Telangana, India SHI Full time

Job Title: Subject Matter Expert-AWS (L3)

Company: SHI | LOCUZ

Location: Hyderabad

Experience: 8+ Years

Level: L3 Managed Services

Shift: 24/7 Support (Rotational Shifts)

About the Role:

We are looking for a seasoned Sr. Managed Services Engineer AWS (L3) to join our expert team supporting SHI Complete and Expert-level AWS services. The ideal candidate will have strong hands-on experience with core AWS services, managed services delivery, and a passion for proactive monitoring and automation in cloud environments.

Key Responsibilities:

  • Perform in-depth reviews and understanding of customer AWS environments
  • Evaluate business requirements and develop tailored service delivery plans
  • Configure, monitor, and maintain AWS infrastructure for performance and availability
  • Handle L3-level escalations and troubleshoot complex customer incidents/tickets
  • Conduct proactive system checks, health monitoring, and performance tuning
  • Implement data backup and recovery best practices
  • Maintain security compliance and ensure adherence to SLAs and KPIs
  • Prepare AWS-level change roadmaps for continuous improvement
  • Lead incident response and root cause analysis for critical issues
  • Collaborate with L1, L2, and vendor support teams
  • Mentor junior engineers and ensure knowledge transfer

Required Skills & Experience:

  • 8+ years of IT experience, with strong exposure to Managed Services environments

  • Deep hands-on experience with a wide range of AWS services, including but not limited to:

  • CloudWatch, EC2, EBS, S3, RDS, EKS, Lambda, CloudFormation, CloudTrail, VPC, Route53, Transit Gateway, IAM, Security Hub, GuardDuty, AWS Backup, WAF & Shield, ACM, FSx, EFS, Elastic Beanstalk, API Gateway, AWS Workspaces, Control Tower

  • Excellent understanding of AWS operational excellence and Well-Architected Framework

  • Experience with 24x7 production environments and ITIL-based service delivery
  • Strong troubleshooting and analytical skills
  • Excellent communication and documentation skills

Nice to Have:

  • AWS Certifications (e.g., Solutions Architect Associate/Professional, SysOps Admin, DevOps Engineer)
  • Familiarity with Infrastructure as Code (IaC) tools like Terraform or CloudFormation
  • Experience with monitoring/alerting via EventBridge, SNS, SQS, or 3rd party tools

Why Join Us?

  • Work with leading-edge AWS technologies
  • Be part of a high-performance managed services team
  • Great learning opportunities and certifications
  • Stable and growth-oriented career path in cloud infrastructure

Apply now and be part of our mission to deliver expert AWS support 24x7 for enterprise customers

  • Subject Matter Expert

    1 day ago

    Hyderabad, Telangana, India IntouchCX Full time

    About the JobThe Subject Matter Expert (CSR2) plays a critical role within IntouchCX. The ideal candidate will provide front-line direction to our Customer Service Representatives, and ensure quality service is provided in every customer interaction.As Subject Matter Expert (CSR2), You WillRepresent our client partners, and learn and maintain knowledge of...

  • Subject Matter Expert

    1 day ago

    Hyderabad, Telangana, India MDN Edify Education Pvt Ltd Full time

    Subject Matter Experts – Hindi & MathematicsLocation: Kompally, HyderabadCompany: MDN Edify Education Pvt. Ltd.MDN Edify Education Pvt. Ltd., headquartered in Kompally, Hyderabad, is inviting applications for experienced Subject Matter Experts (SMEs) in Hindi and Mathematics. We are looking for passionate educators who can contribute to curriculum...

  • Subject Matter Expert

    7 days ago

    Hyderabad, Telangana, India Crescent Tax Filing Full time

    A Subject Matter Expert (SME) in U.S. Taxation is responsible for providing advanced expertise and authoritative guidance on federal, state, and local tax laws, regulations, and compliance requirements. The SME supports tax strategy, compliance, planning, and reporting efforts by ensuring all activities align with current U.S. tax codes, IRS regulations, and...

  • Subject Matter Expert

    1 day ago

    Hyderabad, Telangana, India MDN Edify Education Full time

    Location: Edify Education, Kompally Experience: 1–3 YearsJob DescriptionEdify Education is seeking dedicated and knowledgeableSubject Matter Experts (SMEs)forPre-Primary, Math, and Hindi. The ideal candidates will support curriculum development, content creation, training, and academic quality enhancement for our schools.Key ResponsibilitiesDevelop...

  • Subject Matter Expert

    2 weeks ago

    Hyderabad, Telangana, India Cognizant Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Subject Matter Expert - Loan Originations live underwritingJob SummaryWe are seeking a Subject Matter Expert in Loan Originations with 4 to 6 years of experience to join our team. The ideal candidate will have strong expertise in MS Excel and a good understanding of Post Close Underwriting and Underwriting. This role requires working from the office during...

  • Subject Matter Expert

    2 weeks ago

    Hyderabad, Telangana, India Cognizant Technology Solutions Full time ₹ 10,000 - ₹ 20,000 per year

    Loan Underwriter IV (US) - Subject Matter ExpertJob Profile Summary: The Underwriter IV underwrites and evaluates the most complex conventional, FHA, VA, and CRA Residential Mortgage applications in compliance with bank policies and procedures. This job also underwrites and evaluates Home Equity and Consumer Loans.Depth & Scope:Underwrites complex...

  • Subject Matter Expert Primary( Math

    2 weeks ago

    Hyderabad, Telangana, India Mdn Edify Education Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Looking for Subject Matter Experts for Math and Hindi with 2–6 yrs experience. Responsibilities include content creation, worksheets, assessments, and academic support. Strong subject knowledge, communication, and curriculum understanding required. Required Candidate profileSME Math & Hindi SMEs to design curriculum resources, improve learning materials,...

  • Subject Matter Expert 1

    6 days ago

    Hyderabad, Telangana, India Waterleaf Consultants Full time

    Hiring For Best Company In The Market...Designation: SME(Subject Matter Expert)Hiring For International Sales.Minimum 4 Years Experience Into International SalesCTC: 12 LPA (20 To 30%) Hike On Last CTC.Education: Any Graduate or PGLocation: Hi-Tech City, Hyderabad.Shifts: 24/7 Shifts, 5 Working Days 2 Week offs 2 Way Cab.Interview Rounds: SHL Test, L1 And L2...

  • Subject Matter Expert Azure

    2 weeks ago

    Hyderabad, Telangana, India SHI Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Subject Matter Expert Azure (SHI Complete and Expert support)Overview:Azure Managed Services Providers are IT professionals responsible for managing and monitoring the operations and infrastructure of Azure cloud platformsExpertise with version control systems (such as Git, Azure DevOps). Deep understanding of Azure core services including Azure Compute,...

  • Subject Matter Expert

    24 hours ago

    Hyderabad, Telangana, India Clean Harbors Full time

    Job Summary:We are looking for a Subject Matter Expert (SME) in Quality and Process Excellence to join our team. The SME will drive quality frameworks, continuous improvement, and process optimization across our processes.Key ResponsibilitiesEstablish Quality frameworks (QC processes) across all functions, identify CTQs across all functions.The candidate...