Asst. Reservation Manager
2 days ago
We are looking for a highly skilled and experienced Assistant Reservation Manager to join our team at Bamboo Saa Resort & Spa in Udaipur. The ideal candidate will have a strong background in hospitality and excellent customer service skills.
Roles and Responsibility
- Manage and coordinate reservations, ensuring seamless execution and high customer satisfaction.
- Develop and implement effective reservation strategies to drive business growth.
- Collaborate with the front office team to ensure efficient check-in and check-out processes.
- Handle guest complaints and resolve issues professionally and courteously.
- Analyze and report on reservation performance metrics to optimize operations.
- Coordinate with other departments to ensure seamless service delivery.
Job Requirements
- Minimum 2 years of experience in hospitality, preferably in a similar role.
- Strong knowledge of reservation systems and software applications.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Ability to analyze data and make informed decisions to drive business growth.
- Strong problem-solving skills, with the ability to handle complex situations.
- Bachelor's degree in Hospitality or a related field is preferred.
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