Restaurant Hostess

2 days ago

Udaipur, Rajasthan, India HRH Group of Hotels Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Job Title: Restaurant Hostess

Position Summary

The Restaurant Hostess is the first point of contact for guests, providing a warm and welcoming greeting and ensuring a smooth and organized flow of service. This role is responsible for managing reservations, seating arrangements, and assisting in maintaining the overall guest experience.

Key Responsibilities

  • Greet guests warmly and professionally upon arrival.
  • Manage reservations and waiting lists using reservation software or a host stand log.
  • Escort guests to their tables and present menus.
  • Ensure guest comfort and satisfaction while they wait to be seated.
  • Maintain an organized, clean, and inviting entrance and host stand area.
  • Communicate effectively with servers and kitchen staff regarding guest flow and table availability.
  • Answer phone calls, take reservations, and provide basic restaurant information.
  • Assist with opening and closing duties as needed.
  • Monitor dining room activity to ensure efficient seating and service flow.
  • Provide accurate wait time estimates when necessary.

Qualifications

  • Previous customer service or hostess experience preferred.
  • Hotel Management or Aviation Degree/ Diploma

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