QA Lead/Manager

Asia

Bengaluru

Job Description

Capillary Technologies is an enterprise-grade SaaS technology provider. Capillary's Al-enabled loyalty management platform offers brands comprehensive solutions for customer engagement and experiential loyalty to achieve business goals and deliver a great consumer experience. Capillary Technologies, founded in 2012, is a technology-first company that delivers Al based cloud-native SaaS programs and solutions. A leading loyalty management and customer data platform, Capillary serves over 250 brands across 30 countries. The SaaS platform helps brands across industries digitally transform and improve consumer engagement. Acknowledged and recognized by Gartner and Forrester as a seasoned Loyalty expert, Capillary has a workforce of over 900 professionals across the globe that work towards delivering value to our clients and accelerating innovation in the field of Loyalty.

JOB DESCRIPTION

As part of the ongoing evolution of our core product lines and an increase in custom projects, we are initiating a QA team to support the critical qualification phase of our development cycle. The QA manager will play a vital role in maintaining Capillary's industry-leading reputation for product excellence by ensuring that all deliverables undergo thorough and rigorous qualification procedures. The ideal candidate will possess the ability to quickly familiarize themselves with our products and demonstrate a passion for developing complex testing solutions from the ground up.

EXPERTISE AND QUALIFICATIONS:

• Test Strategy and Planning: Collaborate with cross-functional teams to define and implement test strategies, ensuring comprehensive coverage of all product functionalities
• Test Execution: Design, develop, and execute manual test cases for software and multiplatform applications, maintaining high quality
• standards.
• Defect Tracking: Identify, document, and track software defects using bug tracking systems such as JIRA or Bugzilla, ensuring effective communication with development teams for prompt resolution.
• Continuous Improvement: Engage in root cause analysis and suggest improvements to enhance product quality and testing efficiency. Collaboration: Work closely with product managers, developers, and other stakeholders to ensure alignment on testing objectives and timelines.
• Documentation: Produce and maintain detailed test documentation, including test plans, test cases, and test results, ensuring clarity and accessibility.

Qualifications:

• Education: Bachelor's degree in Computer Science, Engineering, or a related field. Experience:7-12 years of experience in software quality assurance, manual testing.
• Technical Skills:Proficiency in testing methodologies and tools Experience with API testing tools (e.g., Postman, SoapUI). SQL Manual Testing
• Analytical Skills: Strong analytical and problem-solving skills, with attention to detail.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
• Team Player: Ability to work collaboratively in a fast-paced, team-oriented environment.

It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Capillary Technologies. The individuals or organizations sending these false employment offers may pose as a Capillary Technologies recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid training. Be advised that Capillary Technologies does not extend unsolicited employment offers. Furthermore, Capillary Technologies does not charge prospective employees with fees or make requests for funding as a part of the recruitment process. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

Job Requirement