Business Transformation
2 days ago
Senior Business Transformation & Strategy (Internal) Specialist
Company:Mercer Description:We are seeking a talented individual to join our Strategy and Transformation Team at Mercer. This role will be based in Mumbai/Bangalore/Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.
Senior Business Transformation & Strategy (Internal) Specialist
We will count on you to:
- - Lead and manage highly complex, broad, and/or multi-year international programs and projects, ensuring successful delivery of key strategic initiatives.
- - Support C-Suite business leaders and staff in scoping, defining, planning, and executing programs and projects, validating and quantifying assumptions.
- - Translate requirements into tangible outputs, outcomes, and benefits.
- - Develop detailed program delivery roadmaps, including resources, outcomes, schedules, costs, assumptions, dependencies, and business integration plans for large-scale, complex strategic initiatives.
- - Serve as a subject matter expert in design and delivery, providing guidance and support to the wider business in defining the right approaches and ensuring solutions are fit for purpose.
- - Foster effective relationships with senior business partners and third-party vendors, facilitating timely decision-making and communication of progress, risks, and issues to key stakeholders.
What you need to have:
- - 15 years of professional services experience, with at least 8 years of experience in designing and implementing changes to operating models in financial services, relevant op model / profitability design experience
- - Demonstrated experience as a Program Manager leading large and complex programs across matrix structured organizations, ideally across continents/regions.
- - Proven track record in managing and coordinating implementation with teams across different locations, including off-shoring/near-shoring teams.
- - Strong understanding of change management principles and the ability to drive sustainable changes within the organization.
- - Excellent communication with the ability to guide, influence, and convince colleagues, leaders, and external stakeholders.
- - Demonstrated experience in target operating models (TOM) design and organizational change programs, with a focus on stakeholder management and communication at the C-Suite level.
- - Experience with external consulting
- - Strategic thinker with a thorough understanding of organizational dynamics and have a proven track record in leading complex transformation programs
What makes you stand out:
- -Preferable program management qualification / certifications like MSP/PMI/APM or equivalent.
- - Experience in Employee Benefits / Pensions / Investments or HR Consulting business and solutions is highly desirable, but not essential.
- - Understanding of how to work with different cultures globally to deliver programs.
- - Execution of projects, such as execution manager or project manager
- - Business analysis experience
- - Experience in implementation delivery, particularly technology-related projects
- - Experience in the financial services industry, insurance / banking / investment management
- - Knowledge of Technology/AI
Why join our team:
- - We help you be your best through professional development opportunities, interesting work and supportive leaders.
- - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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