Revenue Assurance and Business Transformation

1 day ago

Gurugram Haryana, India Mastercard Full time

**Our Purpose**
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

**Title and Summary**

Revenue Assurance and Business Transformation

Overview of Services

Insights and Enablement team strives to drives smarter decisions and operational excellence for Services, by leveraging data and technology.

About the Role

As a Revenu Assurance and Business Transformation professional, you are expected to:

- Develop a strong understanding of our business environment
- Engage with Services business teams and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes
- Identify solutions to the pain-points using logical thinking, problem solving skills and leveraging better use of data & technology
- Where appropriate, identify processes that can be Centralized and conceptualize new operating model and migration plan
- Develop design documentation e.g. SOPs, system requirements, user journey maps etc.
- Ensure successful implementation with disciplined Program management and Change management efforts, in collaboration with key stakeholders
- Monitor process KPIs and drive continuous efficiency improvements using system enhancements, tactical automation or process changes

All about you
- Experience in driving business transformation / digital transformation preferably for B2B services organizations
- 4-7 years of experience, with an undergraduate or master's degree
- Strong project management, stakeholder management and communication skills
- Exposure to any of these domains is preferred though not essential - B2B Sales processes, Sales productivity tools (e.g. Salesforce); Data visualization and reporting platforms (e.g. Tableau) etc.

**Corporate Security Responsibility**

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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