Senior Business Transformation

Job Description We are seeking a talented individual to join our Strategy and Transformation Team at Mercer. This role will be based in Mumbai/Bangalore/Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Business Transformation & Strategy (Internal) Specialist We will count on you to: - - Lead and manage highly complex, broad, and/or multi-year international programs and projects, ensuring successful delivery of key strategic initiatives. - - Support C-Suite business leaders and staff in scoping, defining, planning, and executing programs and projects, validating and quantifying assumptions. - - Translate requirements into tangible outputs, outcomes, and benefits. - - Develop detailed program delivery roadmaps, including resources, outcomes, schedules, costs, assumptions, dependencies, and business integration plans for large-scale, complex strategic initiatives. - - Serve as a subject matter expert in design and delivery, providing guidance and support to the wider business in defining the right approaches and ensuring solutions are fit for purpose. - - Foster effective relationships with senior business partners and third-party vendors, facilitating timely decision-making and communication of progress, risks, and issues to key stakeholders. What you need to have: - - 15+ years of professional services experience, with at least 8+ years of experience in designing and implementing changes to operating models in financial services, relevant op model / profitability design experience - - Demonstrated experience as a Program Manager leading large and complex programs across matrix structured organizations, ideally across continents/regions. - - Proven track record in managing and coordinating implementation with teams across different locations, including off-shoring/near-shoring teams. - - Strong understanding of change management principles and the ability to drive sustainable changes within the organization. - - Excellent communication with the ability to guide, influence, and convince colleagues, leaders, and external stakeholders. - - Demonstrated experience in target operating models (TOM) design and organizational change programs, with a focus on stakeholder management and communication at the C-Suite level. - - Experience with external consulting - - Strategic thinker with a thorough understanding of organizational dynamics and have a proven track record in leading complex transformation programs What makes you stand out: - -Preferable program management qualification / certifications like MSP/PMI/APM or equivalent. - - Experience in Employee Benefits / Pensions / Investments or HR Consulting business and solutions is highly desirable, but not essential. - - Understanding of how to work with different cultures globally to deliver programs. - - Execution of projects, such as execution manager or project manager - - Business analysis experience - - Experience in implementation delivery, particularly technology-related projects - - Experience in the financial services industry, insurance / banking / investment management - - Knowledge of Technology/AI Why join our team: - - We help you be your best through professional development opportunities, interesting work and supportive leaders. - - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. - - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person. R_318211