
Hosting Desktop Support Engineer
3 days ago
Job Opening: Hosting Desktop Support Engineer
Location: Cochin
Job Type: Full-time
Experience Level: 3–5 years (Only experienced candidates should apply)
Job Summary:
We are looking for a skilled and proactive Desktop Support Engineer to join our Cochin team. The ideal candidate will have hands-on experience in desktop and user support, with strong knowledge of cloud platforms, Linux systems, and Office 365 administration. This role involves troubleshooting user issues, ensuring system availability, and maintaining smooth IT operations.
Key Responsibilities:
Provide technical support for desktops, laptops, printers, and peripherals
Install, configure, and troubleshoot Windows, Linux, and other operating systems
Manage and support Office 365, including user accounts, email, and licensing
Assist in cloud services setup, configuration, and maintenance (Azure/AWS preferred)
Diagnose and resolve hardware, software, and network-related issues
Ensure timely resolution of support tickets and maintain IT documentation
Support end-users on-site and remotely
Requirements:
3-5 years of proven experience in desktop/user support
Strong knowledge of Linux administration and troubleshooting
Hands-on experience with Office 365 management and cloud platforms
Familiarity with basic networking (LAN/WAN, switches, routers)
Good problem-solving and communication skills
Ability to work independently and as part of a team
Qualifications (Preferred):
Bachelor's degree in IT, Computer Science, or related field
Relevant certifications (Microsoft, CompTIA, or Linux-related) will be an advantage
Job Types: Full-time, Permanent
Pay: ₹55, ₹60,000.00 per month
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