Desktop Support Engineer/IT Support Specialist

3 weeks ago

Kochi, India GramPro Business Services Pvt. Ltd. Full time

"Recruiting for a scheduled commercial Bank" Experience range : 2-3 years Location: Mumbai, Kochi. Position Summary We are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT Support Specialist to provide technical assistance and support for end users across hardware, software, and network-related issues. This role is critical in maintaining operational continuity, resolving incidents efficiently, and ensuring a high standard of IT service delivery. Key Responsibilities: • Provide hands-on support for desktops, laptops, printers, scanners and other peripherals. • Troubleshoot and resolve hardware and software issues in Windows and Mac environments. • Install, configure, and upgrade operating systems and applications. • Support endpoint security tools, antivirus, and data loss prevention policies. • Maintain accurate documentation of incidents, service requests, and resolutions in the system. • Assist with device migrations, imaging, and deployment of new hardware/software. • Educate users on IT policies, process, best practices, and self-service tools. • Collaborate with network, server, and application teams for escalated issues. • Generate reports and summaries for recurring issues and service trends. • Maintain inventory of IT assets and coordinate with procurement for replacements. Required Qualifications: • Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • 2+ years of experience in desktop support or IT helpdesk roles. • Proficiency in Windows OS, MacOS, Microsoft Office Suite, and remote support tools. • Familiarity with Active Directory, SCCM, Intune, and ticketing systems (e.g., ServiceNow/Zoho etc). • Understanding of basic networking concepts and endpoint security protocols.

  • Desktop Support Engineer/IT Support Specialist

    3 weeks ago

    Kochi, India GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank" Experience range : 2-3 years Location: Mumbai, Kochi. Position Summary We are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT Support Specialist to provide technical assistance and support for end users across hardware, software, and network-related issues. This role is critical in...

  • Desktop Support Engineer/IT Support Specialist

    3 weeks ago

    Kochi, India GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank"Experience range : 2-3 yearsLocation: Mumbai, Kochi.Position SummaryWe are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT SupportSpecialist to provide technical assistance and support for end users across hardware, software, andnetwork-related issues. This role is critical in...

  • Desktop Support Engineer/IT Support Specialist

    3 weeks ago

    Kochi, India GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank"Experience range : 2-3 yearsLocation: Mumbai, Kochi.Position SummaryWe are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT SupportSpecialist to provide technical assistance and support for end users across hardware, software, andnetwork-related issues. This role is critical in...

  • Desktop Support Engineer/IT Support Specialist

    3 weeks ago

    Kochi, India GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank"Experience range : 2-3 yearsLocation: Mumbai, Kochi.Position SummaryWe are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT SupportSpecialist to provide technical assistance and support for end users across hardware, software, andnetwork-related issues. This role is critical in...

  • Desktop support engineer/it support specialist

    2 weeks ago

    Kochi, India GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank"Experience range : 2-3 yearsLocation: Mumbai, Kochi.Position SummaryWe are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT SupportSpecialist to provide technical assistance and support for end users across hardware, software, andnetwork-related issues. This role is critical in...

  • Desktop Support Engineer/IT Support Specialist

    3 weeks ago

    Kochi, India GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank"Experience range : 2-3 yearsLocation: Mumbai, Kochi.Position SummaryWe are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT SupportSpecialist to provide technical assistance and support for end users across hardware, software, andnetwork-related issues. This role is critical in...

  • ▷ (3 Days Left) Desktop Support Engineer/IT Support Specialist

    3 weeks ago

    Kochi, India GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank" Experience range : 2-3 years Location: Mumbai, Kochi. Position Summary We are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT Support Specialist to provide technical assistance and support for end users across hardware, software, and network-related issues. This role is critical in...

  • Desktop Support Engineer/IT Support Specialist

    3 weeks ago

    Kochi, Kerala, India, Ernakulam GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank"Experience range : 2-3 yearsLocation: Mumbai, Kochi.Position SummaryWe are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT SupportSpecialist to provide technical assistance and support for end users across hardware, software, andnetwork-related issues. This role is critical in...

  • Junior Desktop Support

    2 weeks ago

    Kochi, Kerala, India Inspirisys Solutions Limited Full time

    Job description Trainee Desktop Support Engineer **Note**: - **16,000 (Experience - 1 - 2 Year)**: - **Immediate joiners prefered (Male)** Discription: - Handling all hardware related issue. - Troubleshooting of Desktop and Printers. - Installation, Configuration & troubleshooting of Outlook/ Mail Client. - Troubleshooting LAN based network as well VPN...

  • Junior Desktop Support

    3 hours ago

    Kochi, Kerala, India Inspirisys Solutions Limited Full time

    Job description Trainee Desktop Support Engineer **Note**: - **16,000 (Experience - 1 - 2 Year)**: - **Immediate joiners prefered (Male)** Discription: - Handling all hardware related issue. - Troubleshooting of Desktop and Printers. - Installation, Configuration & troubleshooting of Outlook/ Mail Client. - Troubleshooting LAN based network as well VPN...