Desktop Support Engineer/IT Support Specialist

12 hours ago


Kochi, India GramPro Business Services Pvt. Ltd. Full time

"Recruiting for a scheduled commercial Bank"Experience range : 2-3 yearsLocation: Mumbai, Kochi.Position SummaryWe are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT SupportSpecialist to provide technical assistance and support for end users across hardware, software, andnetwork-related issues. This role is critical in maintaining operational continuity, resolving incidentsefficiently, and ensuring a high standard of IT service delivery.Key Responsibilities:• Provide hands-on support for desktops, laptops, printers, scanners and other peripherals.• Troubleshoot and resolve hardware and software issues in Windows and Mac environments.• Install, configure, and upgrade operating systems and applications.• Support endpoint security tools, antivirus, and data loss prevention policies.• Maintain accurate documentation of incidents, service requests, and resolutions in thesystem.• Assist with device migrations, imaging, and deployment of new hardware/software.• Educate users on IT policies, process, best practices, and self-service tools.• Collaborate with network, server, and application teams for escalated issues.• Generate reports and summaries for recurring issues and service trends.• Maintain inventory of IT assets and coordinate with procurement for replacements.Required Qualifications:• Bachelor’s degree in computer science, Information Technology, or related field (orequivalent experience).• 2+ years of experience in desktop support or IT helpdesk roles.• Proficiency in Windows OS, MacOS, Microsoft Office Suite, and remote support tools.• Familiarity with Active Directory, SCCM, Intune, and ticketing systems (e.g., ServiceNow/Zohoetc).• Understanding of basic networking concepts and endpoint security protocols.



  • Kochi, India GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank" Experience range : 2-3 years Location: Mumbai, Kochi. Position Summary We are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT Support Specialist to provide technical assistance and support for end users across hardware, software, and network-related issues. This role is critical in...


  • Kochi, India GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank" Experience range : 2-3 years Location: Mumbai, Kochi. Position Summary We are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT Support Specialist to provide technical assistance and support for end users across hardware, software, and network-related issues. This role is critical in...


  • Kochi, India GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank"Experience range : 2-3 yearsLocation: Mumbai, Kochi.Position SummaryWe are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT SupportSpecialist to provide technical assistance and support for end users across hardware, software, andnetwork-related issues. This role is critical in...


  • kochi, India GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank"Experience range : 2-3 yearsLocation: Mumbai, Kochi.Position SummaryWe are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT SupportSpecialist to provide technical assistance and support for end users across hardware, software, andnetwork-related issues. This role is critical in...


  • Kochi, India GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank"Experience range : 2-3 yearsLocation: Mumbai, Kochi.Position SummaryWe are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT SupportSpecialist to provide technical assistance and support for end users across hardware, software, andnetwork-related issues. This role is critical in...


  • Kochi, India GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank" Experience range : 2-3 years Location: Mumbai, Kochi. Position Summary We are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT Support Specialist to provide technical assistance and support for end users across hardware, software, and network-related issues. This role is critical in...

  • Desktop Support

    2 weeks ago


    Kochi, India Total IT Global Full time

    The Engineer shall provide oversight to ensure that information systems and infrastructure are in accordance with defined requirements, ensure established processes are followed and that requirements management practices are in place and conform to system standards. The IT Team Lead shall work on-site and may be required to travel to locations to support...


  • Kochi, Kerala, India, Ernakulam GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a scheduled commercial Bank"Experience range : 2-3 yearsLocation: Mumbai, Kochi.Position SummaryWe are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT SupportSpecialist to provide technical assistance and support for end users across hardware, software, andnetwork-related issues. This role is critical in...


  • Kochi, Kerala, India Inspirisys Solutions Limited Full time

    Job description Trainee Desktop Support Engineer **Note**: - **16,000 (Experience - 1 - 2 Year)**: - **Immediate joiners prefered (Male)** Discription: - Handling all hardware related issue. - Troubleshooting of Desktop and Printers. - Installation, Configuration & troubleshooting of Outlook/ Mail Client. - Troubleshooting LAN based network as well VPN...


  • Kochi, Kerala, India Inspirisys Solutions Limited Full time

    **Job description** **Remote Support Engineer** **Note**: - **CTC-21,000-take home-16,000(Experience - 1 - 2 Year)**: - **Immediate joiners prefered (Male)** Discription: - Handling all hardware related issue. - Troubleshooting of Desktop and Printers. - Installation, Configuration & troubleshooting of Outlook/ Mail Client. - Troubleshooting LAN based...