Workforce Analyst

DescriptionAbout the RoleWe're seeking a proactive and detail-oriented Real-Time Analyst (RTA) to join our dynamic Workforce Management team in Bangalore. If you thrive in fast-paced environments and have a knack for optimizing performance in real time, we'd love to hear from you.Key Responsibilities:Monitor queues and agent adherence in real time to ensure...

Workforce ManagementA WFM (Workforce Management) supervisor is responsible for overseeing the workforce planning and scheduling within an organization, including tasks like forecasting staffing needs, creating employee schedules, monitoring real-time adherence, analyzing performance data, and ensuring compliance with labor laws, all while optimizing...

SummaryA WFM RTA (Workforce Management Real-Time Analyst) is responsible for actively monitoring and managing call volumes, agent availability, and workload distribution in real-time to ensure service level agreements are met. This is achieved primarily by adjustments to schedules and agent assignments as needed throughout the day based on live data; their...

Workforce Management (Forecasting)Night ShiftLocation Remote IndiaA WFM (Workforce Management) short-term forecasting role is primarily responsible for predicting near- future staffing needs by analyzing historical data and current trends, allowing a company to accurately schedule employees to meet anticipated stakeholder demand within a short time frame,...

About Diversified:Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations...

What success looks like in this role: Job ResponsibilitiesActively partners with business unit leaders to build and implement workforce strategies that address dedicated and leveraged staffing needs, aligning with organizational objectives and growth trajectories.Leads hands-on development of workforce models and resource allocation plans, directly managing...

Job DescriptionClient is seeking a detail-oriented and technically proficient Workforce Identity Analyst to join our Identity and Access Management (IAM) team. This role will focus on identity governance and controls, with a strong emphasis on identity and data-driven Identity lifecycle management. The ideal candidate will bring deep expertise in IAM...

Job Description Client is seeking a detail-oriented and technically proficient Workforce Identity Analyst to join our Identity and Access Management (IAM) team. This role will focus on identity governance and controls, with a strong emphasis on identity and data-driven Identity lifecycle management. The ideal candidate will bring deep expertise in IAM...

Job Summary:This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.About Team:We are a one-stop shop for all mission-critical services that are both high-quality and low-cost. Our team is responsible for a...

Job Description : Professional 2, Workforce Management Date: Nov 6, 2025Location: Bangalore, KA, IN, 560100Req ID: 32100Work Mode: Remote IndiaSummary As a Real Time Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most...