
Shipping Coordinator
4 days ago
- Role : Shipping Agency Coordinator ( NVOCC)
- Industry : NVOCC , Liner , Shipping Line, Shipping
J*ob Description: *
Role and Responsibilities - Customer Service Role as Agency Coordinator
Job Objective: This role involves managing the customer service team, ensuring customer satisfaction, resolving issues and working cordially with other departments to ensure smooth shipping processes.
Primary Responsibilities:
- Customer Support.Management
- Coordinate with Feeder Operator and Overseas agents.
- Documentation
- Compliances
Secondary Responsibilities:
- Supervise documentation team and provide guidance to the team as needed
- Coordinating with Feeders and Overseas agents for rate negotiation and analytical mind to compare the rates.
- Handling customer service and pricing desk: DG handling, tracking consignments and updating customers.
Role Specifications:
Required Skills:
1. Written & Verbal Communication Skills
2. Interpersonal skills
3. Leadership skills
4. Problem solving skills
5. Analytical Skill
6. Proficiency in Customer service software & systems
Job Type: Permanent
Pay: ₹25, ₹40,000.00 per month
Work Location: In person
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