Customer support
4 days ago
- Make outbound calls to customers for various service and sales related campaigns related to Retail Liabilities
- Ensure quality communication and customer service within the laid-down productivity and service benchmarks
- Cross-sell various bank products to customers
- Achieve sales conversion and cross-selling targets
- Ensure customer satisfaction and consistent service experience, including timely resolution of customer queries and issues
- Graduate degree
- At least 1-2 years of experience with 6 months in a customer service role, understanding of call center industry an advantage
- Excellent verbal and written communication skills
- Good listening skills and strong communication abilities
- Flair for Sales
- Flexible to work 9-hour shifts, including scattered 8 Week Offs in a month
- Self-motivated and collaborative team player possessing an upbeat, positive can-do attitude, working with integrity
- Strong technical expertise and previous job experience in customer service and sales
- Ability to establish quick rapport with peers, managers, and customers
- Fluent in the local language and ability to speak English
- Graduate degree in any discipline
- Certifications related to customer service and sales are preferable
- Salary range: 20,000 INR to 25,000 INR monthly, depending on experience and performance
- Reimbursement of mobile and traveling expenses
- Medical and dental insurance coverage
- Paid time off for vacation, sick leave, and personal purposes
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Customer Support
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Quality Assurance Analyst
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Customer Support Specialist
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Thāne, Maharashtra, India GenZS Recruitment Solutions Full time ₹ 28,800 - ₹ 36,000 per yearWe are hiring Freshers and Experienced Candidates (up to 3 years) for the role of Customer Support Executive for our US Process at Mindspace, Airoli.Position: Customer Support ExecutiveProcess: US ProcessExperience: Fresher to 3 yearsWork Model: Onsite (Mindspace, Airoli)Shift Timing: 6 PM to 3 AMWorking Days: 5 days/weekCompensation:CTC: 2.40 LPATake Home:...
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Sales Counselor
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Thāne, Maharashtra, India Reflective Customer Solutions Full timeInside Sales Executive – Financial Assistance IndustryThis role is open only to candidates based in Mumbai.Location:Thane, MumbaiShift:7:30 PM – 4:30 AM IST (Fixed, Canada overlap)Employment:Full-time, PermanentReflective Customer Solutions (RCS) is a specialized contact center supporting Licensed Insolvency Trustees (LITs) across Canada. We handle...
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Customer Support Executive
7 days ago
Thāne, Maharashtra, India UNIVMARSOL OPC PVT LTD Full timePosition: Customer Support ExecutiveNo of Vacancy: 03Industry: BPOEntry Level: Fresher/ ExperienceSkills: MS Excel & MS WordShift: Day & NightCommunication: Good English, Hindi & MarathiQualification: Any HSC/ UG/ GraduatesSalary: Starting inhand offer Rs. 14,000/- to Rs. 27,000/- plus PFOther facility: Pick up drop facility from thane stationJob Location:...