Telesales Specialist

12 hours ago

Simmakkal Madurai Tamil Nadu, India Kaaras Group Full time ₹ 96,576 - ₹ 11,78,394 per year

The Telecaller / Telesales Executive will be responsible for driving bulk sales by proactively contacting potential customers, handling inquiries, and converting leads into confirmed orders. The role requires excellent communication, persuasive skills, and a strong customer-centric approach from a manufacturer's perspective.

Key Responsibilities:

  • Make outbound calls to potential and existing customers to promote and sell cold pressed oils, essential oils, and cow ghee.
  • Generate and close bulk orders from wholesalers, retailers, and distributors.
  • Handle inbound inquiries from e-commerce platforms, WhatsApp, and social media channels.
  • Clearly explain product features, quality standards, pricing, and benefits to customers.
  • Process orders and ensure timely follow-up for payment confirmation.
  • Maintain an updated customer database and ensure systematic follow-ups for repeat sales.
  • Resolve customer queries and complaints professionally; escalate complex issues when required.
  • Coordinate with logistics and operations teams for order processing, dispatch, and delivery updates.
  • Achieve and exceed daily, weekly, and monthly sales targets.
  • Share feedback on customer preferences, market trends, and competitor activities to improve sales strategies.

Candidate Requirements:

  • Female Candidates (Preferred)
  • Minimum Qualification: Graduate in any discipline.
  • 2–3 years of experience in telesales, telecalling, customer service, or e-commerce sales (preferred).
  • Excellent communication skills in Tamil and English (additional Indian languages are an advantage).
  • Strong persuasion, negotiation, and closing abilities.
  • Basic computer knowledge (MS Office, CRM tools, WhatsApp Web, etc.).
  • Ability to work under pressure and meet sales targets.
  • Positive attitude with strong team collaboration skills.

Job Types: Full-time, Permanent

Pay: ₹8, ₹15,349.13 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Health insurance
  • Internet reimbursement

Experience:

  • Telemarketing: 2 years (Required)

Work Location: In person

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