
Assistant Manager
2 weeks ago
Assistant Manager - Marketplace Relationships
Are you a results-driven professional with a knack for building strong relationships? Do you thrive in a fast-paced environment and have a passion for e-commerce and SaaS? We're a leading B2B omni-channel SaaS company seeking an Assistant Manager to join our team and play a pivotal role in managing and growing our marketplace partnerships.
In this role, you will be responsible for building, nurturing, and expanding relationships with our key e-commerce marketplace partners. You'll be a vital link between our company and our partners, ensuring seamless collaboration and driving mutual success.
Key Responsibilities
Building and Maintaining Marketplace Relationships
- Establish and nurture strong relationships with key personnel at leading e-commerce marketplaces.
- Act as the primary point of contact for marketplace partners, addressing inquiries, resolving issues, and ensuring a smooth flow of communication.
- Identify and onboard new marketplace partners that align with our strategic goals.
- Conduct regular meetings and check-ins with partners to review performance, discuss new opportunities, and strengthen collaboration.
Tracking and Performance Management
- Monitor and analyze key performance indicators (KPIs) for each marketplace partnership, including revenue, user acquisition, and product adoption.
- Prepare and present regular performance reports and insights to internal stakeholders.
- Use data to identify trends, opportunities, and areas for improvement within our marketplace strategy.
- Track and report on the progress of joint marketing campaigns, product integrations, and other collaborative initiatives.
Strategic Collaboration and Growth
- Collaborate cross-functionally with sales, marketing, and product teams to align on marketplace goals and execution.
- Identify opportunities to expand our presence and drive revenue through new features, promotions, or partnership agreements.
- Negotiate and finalize partnership agreements and contracts.
- Stay up-to-date with industry trends, market changes, and competitor activities to ensure our marketplace strategy remains competitive.
Skills and Qualification:
- Proven experience in a similar role, with a strong focus on partnerships, account management, or business development.
- In-depth knowledge of the e-commerce landscape and major marketplaces.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- A proactive and results-oriented mindset with the ability to manage multiple projects simultaneously.
- Experience with SaaS products and B2B relationships is a plus.
- Preferred candidates are those who have directly managed marketplace accounts or handled SaaS integrations.
- 3 to 6 years of experience in e-commerce & marketplace partnerships.
- Bachelors degree in engineering / computer science / business management MBA/PGDM preferred.
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